Field Service Repair Technician

Summary

STERIS provides surgical instrument repair solutions through mobile repair services, repair labs, and national repair centers. The Field Service Repair Technician inspects, repairs, and refurbishes surgical instrumentation in field-based settings while providing timely repairs, customer support, invoicing, and documentation across an assigned territory.

Responsibilities

• Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary
• You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory
• Provide invoicing and documentation based on business need
• Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels

Skills

• High school diploma or GED required
• At least 1 year of relevant work experience*, or 1 year of experience at STERIS. All experience must be verifiable
• Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs
• Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations
• Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines
• Ability to drive DOT regulated vehicle and conduct basic box truck safety checks
• Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving
• Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times
• Must be able to be compliant with hospital/customer credentialing requirements
• To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): New York
• Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant

Qualifications

Must Haves

• High school diploma or GED required
• At least 1 year of relevant work experience*, or 1 year of experience at STERIS. All experience must be verifiable
• Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs
• Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations
• Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines
• Ability to drive DOT regulated vehicle and conduct basic box truck safety checks
• Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving
• Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times
• Must be able to be compliant with hospital/customer credentialing requirements
• To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): New York

Nice to Haves

• Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant

Benefits

• Competitive pay, overtime opportunity, and quarterly incentive plan
• Extensive hands-on training and development
• Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
• Extensive paid time off and 9 added holidays
• Excellent healthcare, dental and vision benefits
• Long/ short term disability coverage
• 401(k) with a company match
• Maternity and parental leave
• Additional add-on benefits/ discounts for programs, such as pet insurance
• Tuition reimbursement and continued education programs