Talent Management Specialist

Summary

SupplyHouse is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies, with a people-focused Human Resources environment. The Talent Management Specialist will own employee listening and people insights programs, support performance, talent, learning, and development initiatives, maintain job architecture resources, and translate employee and talent data into actionable improvements.

Responsibilities

• Own end-to-end execution of Employee Listening & People Insights programs, including Peakon administration, survey and pulse execution, qualitative listening, reporting, and stakeholder follow-up
• Analyze employee feedback, participation trends, and listening program data to identify themes and recommend improvements to listening processes, tools, and communications
• Independently execute defined components of performance management, talent discussions, and succession programs in support of the broader Talent Management portfolio, including research, resource creation, and follow-up
• Analyze performance and talent program data and participant feedback to identify trends and implement tactical improvements to processes and program experience
• Support the delivery of established learning and development programs, including facilitating recurring sessions and improving content and resources based on feedback and business outcomes
• Develop tools, resources, and content that support career growth and leadership readiness, in partnership with the team member who owns the leadership development portfolio
• Maintain and support updates to job leveling guides and related job architecture resources in partnership with the Talent Management Manager and Compensation team
• Provide training and support to managers and employees on assigned performance, talent, development, and listening programs, and maintain assigned tools, workflows, and documentation
• Manage project timelines, deliverables, and stakeholder expectations for assigned work, proactively identifying issues and proposing solutions to keep work on track
• Provide continuity coverage across performance, talent, and development programs during periods of team absence, exercising independent judgment within established frameworks and escalating ambiguity as needed

Skills

• * Bachelors degree in Human Resources, Organizational Development, Business, Psychology, or a related field
• * 2+ years of proven experience in talent management, performance management, learning and development, employee listening, organizational design, or related Human Resources roles
• * Strong understanding of performance management, talent development, employee listening, or related talent management principles and practices
• * Excellent analytical and problem-solving skills with the ability to interpret program and employee data, identify trends, and make data-informed recommendations
• * Exceptional communication and interpersonal skills to effectively engage employees, managers, and cross-functional stakeholders
• * Demonstrated ability to manage recurring programs or projects independently, prioritize competing deadlines, and follow through on commitments
• * Demonstrated ability to handle sensitive information with confidentiality and professionalism
• * Bachelors degree in Industrial-Organizational Psychology
• * Proficiency with employee listening or engagement survey platforms (e.g., Peakon, Glint, Qualtrics), HRIS, and talent technology such as Workday or LMS/LXP platforms

Qualifications

Must Haves

• * Bachelors degree in Human Resources, Organizational Development, Business, Psychology, or a related field
• * 2+ years of proven experience in talent management, performance management, learning and development, employee listening, organizational design, or related Human Resources roles
• * Strong understanding of performance management, talent development, employee listening, or related talent management principles and practices
• * Excellent analytical and problem-solving skills with the ability to interpret program and employee data, identify trends, and make data-informed recommendations
• * Exceptional communication and interpersonal skills to effectively engage employees, managers, and cross-functional stakeholders
• * Demonstrated ability to manage recurring programs or projects independently, prioritize competing deadlines, and follow through on commitments
• * Demonstrated ability to handle sensitive information with confidentiality and professionalism

Nice to Haves

• * Bachelors degree in Industrial-Organizational Psychology
• * Proficiency with employee listening or engagement survey platforms (e.g., Peakon, Glint, Qualtrics), HRIS, and talent technology such as Workday or LMS/LXP platforms

Benefits

• We reimburse reasonable and necessary travel expenses for travel to headquarters in Melville, NY 3 times per year for internal meetings and team building activities.
• Remote work arrangement.
• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options.
• 401(k) with up to 4% company match.
• Paid vacation, sick time, and holidays.
• Company-paid basic life insurance and long-term disability.
• Discounted auto, home, and pet insurance programs.
• Flexible Spending Account (FSA).
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP).
• $750 annual professional development budget.
• $25 monthly Grubhub credit.
• Company rewards and recognition program.
• Wellness initiatives.
• Flex-Time Policy.
• Opportunities for career growth through annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• Volunteer Paid Time Off.
• Donation drives, employee-nominated contributions, and support for non-profit organizations.
• Monthly town halls, regular 1:1 check-ins, employee listening initiatives, and a company-wide ideas form.