Briya- Account Manager

Summary

Team8 is seeking a highly motivated Account Manager to manage client relationships and drive the delivery of complex, data-driven partnerships primarily within the healthcare ecosystem. The role combines account management, revenue growth, and end-to-end project management, including coordinating cross-functional teams and ensuring project quality and timely delivery.

Responsibilities

• Serve as the primary point of contact for assigned clients, building and maintaining strong, long-term relationships
• Understand client goals, proactively identify opportunities for growth, and ensure high levels of client satisfaction
• Identify and drive upsell and expansion opportunities within assigned accounts to meet or exceed revenue targets
• Lead regular client communications, including status updates, business reviews, and strategic discussions
• Anticipate and mitigate risks, addressing client concerns with urgency and professionalism
• Own end-to-end delivery of client-facing projects, from kickoff through execution and final delivery
• Develop and manage project plans, timelines, and milestones across internal and external stakeholders
• Coordinate cross-functional teams (e.g., data, analytics, product, legal/compliance) to ensure alignment and execution
• Track progress, manage dependencies, and communicate status clearly to both clients and internal teams
• Ensure deliverables meet quality standards and align with contractual requirements

Skills

• 3–5 years of experience in account management, customer success, project management, or a related field
• Demonstrated track record of meeting or exceeding growth targets or upsell quotas
• Proven ability to manage multiple clients and projects simultaneously in a fast-paced environment
• Strong organizational and project management skills, with attention to detail and follow-through
• Excellent communication and stakeholder management skills (written and verbal)
• Experience working with data-driven products, analytics projects, or technical teams
• Ability to navigate ambiguity and drive projects forward with limited oversight
• Experience in healthcare, health tech, pharma, or working with healthcare data
• Experience working with U.S.-based clients and stakeholders

Qualifications

Must Haves

• 3–5 years of experience in account management, customer success, project management, or a related field
• Demonstrated track record of meeting or exceeding growth targets or upsell quotas
• Proven ability to manage multiple clients and projects simultaneously in a fast-paced environment
• Strong organizational and project management skills, with attention to detail and follow-through
• Excellent communication and stakeholder management skills (written and verbal)
• Experience working with data-driven products, analytics projects, or technical teams
• Ability to navigate ambiguity and drive projects forward with limited oversight
• Experience in healthcare, health tech, pharma, or working with healthcare data
• Experience working with U.S.-based clients and stakeholders

Benefits

• Be part of a fast-growing startup operating at the forefront of the healthcare and data ecosystem.
• Work in a young, dynamic, and entrepreneurial environment where your ideas and impact truly matter.
• Gain exposure to innovative, data-driven projects with leading healthcare and life sciences organizations.
• Collaborate with a high-performing, cross-functional team in a role with strong ownership and visibility.
• Opportunity for professional growth as the company scales and expands in the U.S. market.