TEKsystems
Posted 174 days agoVerified live 9h ago
Entry Level Helpdesk
Brief overview
Coppell, TXHybrid
UndergradOr in progress
$16–$18/hrStated range
284 H-1B approvalsDept. of Labor
72 green cardsCertified filings
Responding to support ticketsTroubleshooting technical issuesPassword reset and login issue resolutionWiFi and connectivity troubleshootingPrinter and peripheral supportBasic hardware supportCommunication and customer serviceCollaboration with technicians
About the company
TEKsystemsteksystems.com
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.284H-1B approved
99%approval rate
65new H-1B hires
72PERM certified
$141,921median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
202382
202494
202586
202622
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202321
202428
202518
202616
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
202314
202420
202538
Top sponsored roles
Software EngineerAngular Full Stack DeveloperEnterprise ArchitectDeveloperDelivery Lead
Sponsored employees from
IndiaUnited KingdomCanadaMexico
Job description
Summary
TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking an Entry-Level IT Support professional to provide hands-on support, respond to support tickets, and assist users with technical issues while receiving structured training.
Responsibilities
- Responding to support tickets
- Assisting users via email, chat, and in‑person support
- Troubleshooting issues such as: Password resets & login issues
- WiFi/connectivity problems
- Printers, peripherals, and basic hardware
- Working closely with technicians to build strong foundational IT skills
Skills
- MUST BE LOCAL TO DFW AREA
- 3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)
- Strong interest in expanding technical and hardware support skills
- Reliable, professional, and eager to learn
- Solid communication and customer service abilities
- Must have reliable transportation (Hybrid onsite in Coppell)
- Flexibility to work days, nights, or weekends is a huge plus
- Professionalism, dependability, and strong communication are just as important as technical ability in this role
Qualifications
Must Haves
- MUST BE LOCAL TO DFW AREA
- 3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)
- Strong interest in expanding technical and hardware support skills
- Reliable, professional, and eager to learn
- Solid communication and customer service abilities
- Must have reliable transportation (Hybrid onsite in Coppell)
- Flexibility to work days, nights, or weekends is a huge plus
- Professionalism, dependability, and strong communication are just as important as technical ability in this role
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)