Legal Operations Coordinator

Summary

The Redesign Group is a global technology and cybersecurity solution provider. The Legal Operations Coordinator will support customer and vendor onboarding, export compliance for international hardware shipments, and first-pass review and negotiation of NDAs and Statements of Work. The role collaborates with Corporate Counsel, Sales, Finance, and Engineering to maintain consistent intake and contracting workflows.

Responsibilities

• Gather technical and environmental information during customer intake, including current infrastructure details, delivery requirements, and site-readiness data, working with Sales and Engineering to ensure the discovery process is complete before handoff to delivery
• Verify account details, contacts, shipping information, and payment terms for new engagements, particularly hardware orders routed through OEM or distributor deal registrations
• Coordinate with Finance on credit terms and payment timelines ahead of order fulfillment
• Run Redesign's deal intake checklist, flagging non-standard liability terms, jurisdictional requirements, government/SLED compliance obligations, or engagements
• Set expectations with customers and internal stakeholders on onboarding timelines, documentation requirements, and delivery prerequisites
• Support the vendor onboarding governance process, ensuring new OEM and partner relationships follow Redesign's internal approval workflow
• Conduct initial review of partner and vendor agreements, flagging non-standard terms for Corporate Counsel
• Maintain the partner agreement tracker across OEM and distributor relationships
• Coordinate export compliance for international hardware shipments following Redesign's established shipping guide and logistics partner workflows
• Verify ECCN classifications with OEM compliance teams, conduct restricted party screening, and gather required end-use certifications
• Track country-specific import documentation requirements and manage ATA Carnet records for temporary equipment exports
• Escalate shipments requiring BIS export or re-export licenses to Corporate Counsel
• Review, redline, and negotiate NDAs and Statements of Work
• Manage the lifecycle of NDAs and SOWs from intake through execution, including amendments and renewals
• Track expiration dates, renewal windows, and amendment requests
• Confirm signed SOWs are in place before delivery activity begins
• Escalate non-standard terms or positions outside playbook authority to Corporate Counsel
• Maintain accurate contract records in the contract repository

Skills

• 1-3 years of experience in contract administration, sales operations, vendor management, or a similar operational role at a VAR, IT solutions provider, or managed services company
• Familiarity with the channel model, OEM partner programs (Dell, Cisco, Palo Alto, Broadcom, etc.) and technology reseller workflows
• Strong organizational skills with the ability to manage multiple concurrent onboarding and contract processes
• Excellent written and verbal communication skills
• Direct experience at a VAR or IT solutions provider in the Dell, Arrow, or TD Synnex ecosystem
• Exposure to EAR/ITAR export compliance, ECCN classifications, or international hardware logistics
• Experience with government/SLED procurement requirements and contract vehicles (NASPO, OMNIA, NCPA)
• Bachelor's degree or equivalent experie

Qualifications

Must Haves

• 1-3 years of experience in contract administration, sales operations, vendor management, or a similar operational role at a VAR, IT solutions provider, or managed services company
• Familiarity with the channel model, OEM partner programs (Dell, Cisco, Palo Alto, Broadcom, etc.) and technology reseller workflows
• Strong organizational skills with the ability to manage multiple concurrent onboarding and contract processes
• Excellent written and verbal communication skills

Nice to Haves

• Direct experience at a VAR or IT solutions provider in the Dell, Arrow, or TD Synnex ecosystem
• Exposure to EAR/ITAR export compliance, ECCN classifications, or international hardware logistics
• Experience with government/SLED procurement requirements and contract vehicles (NASPO, OMNIA, NCPA)
• Bachelor's degree or equivalent experie

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) retirement plan with company match (annual dollar cap applied)
• Flexible time off plan
• 15 paid holidays
• Sick leave (amount varies by state requirements and is at least the minimum required by any state)
• Short-term and long-term disability
• Life insurance
• Paid parental leave