The Reynolds and Reynolds Company logo
The Reynolds and Reynolds Company
Verified live 19h ago

Proton System Administrator

Brief overview

Remote
2+ yrsMinimum
5 H-1B approvalsDept. of Labor
Windows Active DirectoryPrinter troubleshooting (network and local)Scanner troubleshooting (network and local)Wireless troubleshootingTCP/IP protocolsSwitching and VLANsFirewalls and routersWAN & LAN communicationVoIPMicrosoft EntraIntuneGoogle Workspace managementPolicy creation

About the company

The Reynolds and Reynolds Company logo
The Reynolds and Reynolds Companyreyrey.com

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Visa sponsorship history

4 years sponsoring, last filed FY2026

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
5H-1B approved
100%approval rate
1new H-1B hires
$145,018median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20231
20241
20251
20262
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20261
Top sponsored roles
Senior Software Engineer

Job description

Summary

The Reynolds and Reynolds Company is seeking a Systems Administrator for their Proton Technologies, Inc. affiliate. In this remote role, you will handle escalated troubleshooting and administration for clients, providing support for various IT services and infrastructure.

Responsibilities

  • Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers
  • Troubleshoot and resolve issues with supported client applications and related services
  • Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments
  • Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems

Skills

  • At least 2 years in a Tier II or System Administrator role is required
  • Knowledge and experience with Windows Active Directory domains required
  • Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting
  • Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP
  • Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation
  • One-year certificate from a college or technical school is a plus

Qualifications

Must Haves

  • At least 2 years in a Tier II or System Administrator role is required
  • Knowledge and experience with Windows Active Directory domains required
  • Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting
  • Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP
  • Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation

Nice to Haves

  • One-year certificate from a college or technical school is a plus

Benefits

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Paid holidays, vacation and sick days

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