Business Development Associate - Must live in FL

Summary

Thriveworks is a clinician-founded and operated organization dedicated to making effective, affordable, and accessible mental healthcare available to all Americans. The Business Development Associate will expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners across Florida. The role focuses on business development, relationship management, territory strategy, referral opportunities, and measurable growth.

Responsibilities

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits
• Develop strategies to grow existing partnerships and build new referral relationships
• Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners
• Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders
• Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts
• Help partners navigate the Thriveworks referral process and remove barriers to patient access
• Promote adoption of referral tools, including the Patient Referral Dashboard
• Identify recurring partner needs and collaborate internally to improve the referral experience
• Maintain strong follow-through on partner commitments, meetings, and growth opportunities
• Research healthcare markets and identify new partnership opportunities
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources
• Prioritize accounts based on referral potential, performance, and strategic value
• Maintain accurate account and activity information in Salesforce
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth

Skills

• You need to live in the state of Florida to qualify for this position
• * 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field
• * Strong communication, relationship-building, and problem-solving skills
• * Confidence with outbound outreach and developing new relationships
• * Ability to manage multiple accounts and prioritize opportunities independently
• * Comfort using data and performance metrics to drive decisions
• * CRM experience; Salesforce strongly preferred
• * Strong ownership, organization, and follow-through
• * Ability to thrive in a fast-paced, growth-oriented environment
• Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement
• Applicants must be legally authorized to work in the United States at the time of hire. This position is not eligible for employment visa sponsorship, either now or in the future
• * Bachelor's degree in Business, Healthcare, Marketing, Communications, or a related field preferred

Qualifications

Must Haves

• You need to live in the state of Florida to qualify for this position
• * 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field
• * Strong communication, relationship-building, and problem-solving skills
• * Confidence with outbound outreach and developing new relationships
• * Ability to manage multiple accounts and prioritize opportunities independently
• * Comfort using data and performance metrics to drive decisions
• * CRM experience; Salesforce strongly preferred
• * Strong ownership, organization, and follow-through
• * Ability to thrive in a fast-paced, growth-oriented environment
• Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement
• Applicants must be legally authorized to work in the United States at the time of hire. This position is not eligible for employment visa sponsorship, either now or in the future

Nice to Haves

• * Bachelor's degree in Business, Healthcare, Marketing, Communications, or a related field preferred

Benefits

• An amazing team culture
• Healthcare, Dental, Vision, and life insurance benefits
• 401K with 3% employer match
• Paid time off and paid holidays
• Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance
• Professional development & advancement opportunities