Clinical Account Manager -MN, ND and SD

Summary

TIDI Products manufactures disposable infection prevention and patient safety products for healthcare distributors and users worldwide. The Clinical Account Manager will partner with the Patient Safety Territory Manager to support customers through product installation, training, education, compliance, account management, and sales development across the MN, SD, and ND territory.

Responsibilities

• Primary customer contact for product training, education and installation
• Collaborate with Territory Manager on ongoing customer support
• Engage with customers to drive compliance and identify new business opportunities
• Partner with Territory Managers to pursue new business opportunities and alert them of any risks, concerns or threats to the business
• Actively pursue new business opportunities via the setting of personal appointments and meeting with key decision makers including purchasing departments, clinicians and others that can have an impact on the sales process
• Manage territory pipeline using CRM (Salesforce) consistently to ensure a healthy sales pipeline centered around key sales priorities
• Manage customer expectations through a 3-6 month sales cycle
• Create and manage new and existing customer contracts for capital equipment and disposable products
• Attend and participate in national and regional meetings and training events
• Utilize and maintain the company's sales metric programs, territory plans, account profiles
• Supports the Territory Manager in achieving or exceeding Sales Budget for Territory (quota)
• Demonstrate and actively support TIDI Products True North, Mission, Core Values and Guiding Principles

Skills

• Bachelor's degree
• Ability to achieve credentialing through Vendormate and other Vendor Credentialing agencies
• Ability to conduct presentations, training, and evaluations to educate clinicians on TIDI Patient Safety products
• Ability to develop and execute on complex and time-intensive education and installation plans
• Ability to uncover needs, generate demand, develop relationships, develop customer solutions, persuade & negotiate
• Knowledge of TIDI's Patient Safety products, value proposition and application, and ability to properly articulate it to customer
• Ability to effectively, responsively, and proactively communicate with assigned customers and Territory Managers

Qualifications

Must Haves

• Bachelor's degree
• Ability to achieve credentialing through Vendormate and other Vendor Credentialing agencies
• Ability to conduct presentations, training, and evaluations to educate clinicians on TIDI Patient Safety products
• Ability to develop and execute on complex and time-intensive education and installation plans
• Ability to uncover needs, generate demand, develop relationships, develop customer solutions, persuade & negotiate
• Knowledge of TIDI's Patient Safety products, value proposition and application, and ability to properly articulate it to customer
• Ability to effectively, responsively, and proactively communicate with assigned customers and Territory Managers

Benefits

• Commissions targeted at 20 percent of pay, paid on a monthly basis.
• Medical, dental, and vision plans for eligible full-time employees.
• 401(k) with employer matching contributions for eligible full-time employees.
• Life insurance for eligible full-time employees.
• Paid time off for eligible full-time employees.
• Tuition reimbursement for eligible full-time employees.
• Paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents.