Summary
QXO is a building materials distribution and installation company seeking an Accounts Receivable Specialist to provide administrative and collection support for a regional credit manager and assigned portfolio. The role focuses on resolving open invoices, maintaining cash flow, communicating account status, managing credit holds, and providing customer service.
Responsibilities
- Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low
- Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds
- Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed
- Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status
- Ensure timely responses to internal and external customers to provide excellent customer service
- Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account
- Research and resolve incorrect cash application issues
- Respond timely to credit hold requests and release orders based on payment promises from customers
- Approve or disapprove requests to override credit holds on accounts
- Other duties as assigned
Skills
- 1-3 years' experience in credit and collections or billing, basic accounting, and finance knowledge
- High School diploma or GED required
- Excellent written and verbal communication skills
- Strong attention to detail, demonstrated integrity and professionalism
- Microsoft Office, Outlook, and High Radius Experience
- Previous experience in building materials distribution, construction, or insulation a plus
Qualifications
Must Haves
- 1-3 years' experience in credit and collections or billing, basic accounting, and finance knowledge
- High School diploma or GED required
- Excellent written and verbal communication skills
- Strong attention to detail, demonstrated integrity and professionalism
- Microsoft Office, Outlook, and High Radius Experience
Nice to Haves
- Previous experience in building materials distribution, construction, or insulation a plus
Benefits
- Remote - U.S.
- This position may also offer variable compensation.