Outreach Manager

Summary

Transformations Care Network is a mission-driven organization focused on expanding access to high-quality behavioral healthcare. The Outreach Manager will drive growth, expand referral partnerships, and strengthen community presence by developing relationships with healthcare providers, schools, referral partners, and community organizations. The role also involves executing outreach strategies, supporting market expansion, monitoring growth opportunities, and maintaining partnership records.

Responsibilities

• Develop and maintain relationships with referral partners, healthcare providers, schools, and community stakeholders throughout the assigned territory
• Execute outreach strategies that increase awareness, strengthen partnerships, and drive referral growth
• Travel throughout the territory to cultivate new relationships and support existing partners
• Collaborate with operational and regional leaders to support growth initiatives and market expansion efforts
• Participate in networking events, industry meetings, and community engagement activities
• Monitor market trends, referral opportunities, and competitive activity to identify opportunities for growth
• Support outreach efforts related to new clinic openings, service expansion, and community engagement initiatives
• Maintain accurate records of outreach activities, referral partnerships, and growth opportunities within Salesforce and other reporting tools
• Achieve individual growth and activity goals through relationship development and strategic outreach efforts
• Serve as a trusted resource for referral partners by providing timely communication and support

Skills

• Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field; equivalent experience will be considered
• Demonstrated success building relationships, engaging stakeholders, or supporting customer, client, or community-facing initiatives
• Strong communication, organizational, and relationship-building skills
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Ability to travel throughout the assigned territory
• Relevant experience in sales, customer engagement, community outreach, admissions, healthcare, marketing, or other relationship-focused environments preferred
• Experience using Salesforce or a comparable CRM platform is preferred
• Behavioral health, healthcare services, provider relations, or admissions experience is preferred
• Multi-site healthcare experience is preferred but not required

Qualifications

Must Haves

• Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field; equivalent experience will be considered
• Demonstrated success building relationships, engaging stakeholders, or supporting customer, client, or community-facing initiatives
• Strong communication, organizational, and relationship-building skills
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Ability to travel throughout the assigned territory

Nice to Haves

• Relevant experience in sales, customer engagement, community outreach, admissions, healthcare, marketing, or other relationship-focused environments preferred
• Experience using Salesforce or a comparable CRM platform is preferred
• Behavioral health, healthcare services, provider relations, or admissions experience is preferred
• Multi-site healthcare experience is preferred but not required

Benefits

• Incentive opportunities available for this role.
• Remote work eligibility: This position is open to candidates across the United States. Based on TCN's current employment requirements, this role is not eligible to be performed in California, Colorado, Illinois, New York, or Oregon. Eligible work locations are subject to change.