Account Executive

Summary

Travel + Leisure Co. is a vacation ownership and travel membership company with resort, travel club, and lifestyle travel brands. The Account Executive will drive new business acquisition, manage existing resort affiliate relationships, track sales activity in the CRM, and support strategic initiatives to grow the RCI network.

Responsibilities

• **New Business Prospecting & Pipeline Generation:** Execute outbound phone and email campaigns to identify, qualify, and secure new business opportunities, specifically targeting smaller-to-mid-size resorts currently underrepresented in the RCI network. (25% time)
• **Sales Presentation & Negotiation Support:** Prepare presentation materials, assist in the negotiation of standard agreements, and present RCI's core products and value proposition to key contacts (e.g., General Managers, department heads). (15% time)
• **Affiliate Relationship Management:** Serve as the primary contact for a designated portfolio of existing resort affiliates. Nurture these relationships, address day-to-day needs, and ensure high engagement and adoption of RCI's core products and services. (25% time)
• **Goal Attainment & Activity Tracking:** Meet specific, measurable individual monthly and quarterly sales activity targets (calls, meetings, proposals) and contribute directly to the team's overall annual revenue goals. (20% time)
• **CRM & Reporting:** Meticulously track all sales and service activities, client interactions, and pipeline progress within the corporate CRM platform and ensure accurate and timely submission of activity reports to the Director. (10% time)
• **Strategic Support:** Assist the Director of Sales and other senior leaders with research, analysis, and execution of strategic initiatives critical to long-term network stability and growth. (5% time)

Skills

• A Bachelor's Degree in Business, Hospitality, or a related field or equivalent practical experience (5 years of B2B sales experience)
• The employee should have a basic-to-intermediate understanding of the global timeshare, hospitality, and travel industry
• Strong professional verbal, written, and presentation skills suitable for engaging with management-level resort executives
• High level of energy, drive, positivity, client focus, and accountability necessary to manage a dual sales and service portfolio
• Proficiency with all MS products
• Mandatory proficiency in utilizing corporate CRM platforms (e.g., Salesforce) for activity logging and pipeline management
• A minimum of 3 years of proven experience in B2B sales, account management, or business development, preferably within the hospitality or service industry
• This role requires significant business travel, typically up to 50%, to attend industry events, conduct in-person client meetings, and support the Director in optimizing client servicing and closing key partnerships

Qualifications

Must Haves

• A Bachelor's Degree in Business, Hospitality, or a related field or equivalent practical experience (5 years of B2B sales experience)
• The employee should have a basic-to-intermediate understanding of the global timeshare, hospitality, and travel industry
• Strong professional verbal, written, and presentation skills suitable for engaging with management-level resort executives
• High level of energy, drive, positivity, client focus, and accountability necessary to manage a dual sales and service portfolio
• Proficiency with all MS products
• Mandatory proficiency in utilizing corporate CRM platforms (e.g., Salesforce) for activity logging and pipeline management
• A minimum of 3 years of proven experience in B2B sales, account management, or business development, preferably within the hospitality or service industry
• This role requires significant business travel, typically up to 50%, to attend industry events, conduct in-person client meetings, and support the Director in optimizing client servicing and closing key partnerships

Benefits

• Full remote work arrangement
• Comprehensive health and welfare benefits for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match, subject to eligibility requirements including tenure
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays