GTM Engineer

Summary

Tripleseat is a web-based event management and sales platform for restaurants, hotels, and unique venues. The GTM Engineer will architect, integrate, and scale the go-to-market technology stack, build AI-enabled automations, maintain data quality, and partner with revenue operations and cross-functional teams to drive pipeline and revenue outcomes.

Responsibilities

• Design and maintain the architecture connecting HubSpot, Outreach, Apollo, ZoomInfo, Clay, Snowflake, Zapier, and other revenue technologies to ensure seamless data flow and operational continuity across the GTM stack, partnering with the Salesforce Admin team to ensure Salesforce, as the system of record, is fully and cleanly integrated into that architecture
• Build and optimize automated workflows using Clay, ChatGPT Enterprise, Claude, Zapier, and other AI-enabled platforms to reduce manual effort and accelerate revenue team efficiency
• Serve as a close technical partner to the Salesforce Admin team on integrations, data mapping, and API-level connections between Salesforce and the broader GTM stack
• Act as the team's point person for evaluating, piloting, and implementing AI-enabled tools and workflows that improve prospecting, enrichment, attribution, and customer engagement across the revenue funnel
• Manage integrations, data mapping, and systems architecture across the full external GTM technology ecosystem, ensuring reliability and scalability as the business grows
• Partner with Revenue Operations leadership and cross-functional stakeholders to translate business requirements into technical solutions that drive measurable pipeline and revenue outcomes
• Maintain data quality standards across the external GTM stack and support reporting infrastructure, including connections to Snowflake and other data sources that inform revenue analytics and decision-making
• Other related duties as assigned

Skills

• 3 to 7 or more years of experience in Revenue Operations, Marketing Operations, Sales Operations, GTM Systems, or a related field
• Strong working knowledge of the Salesforce data model and architecture, with hands-on experience partnering with Salesforce Admins on integrations and data flow
• Hands-on experience with modern GTM tools including Clay, ZoomInfo, Apollo, Outreach, and enrichment platforms
• Experience building automations using Zapier, Workato, or similar workflow tools
• Strong understanding of lead management, funnel optimization, attribution, and pipeline generation
• Demonstrated experience evaluating, implementing, or supporting AI-enabled workflows and tools, along with genuine curiosity and enthusiasm for how emerging AI technologies apply to GTM execution
• Comfort working with APIs, integrations, data mapping, and systems architecture across a multi-tool GTM stack
• An analytical mindset with the ability to translate business challenges into scalable technical solutions
• Clear, effective communication and stakeholder management skills, with the ability to collaborate across technical and non-technical audiences including Salesforce Admins, Sales, Marketing, and Customer Success
• Experience working with Snowflake or modern data warehouses
• Basic SQL proficiency
• Experience supporting AI-powered sales, marketing, or customer success initiatives
• This position is open to remote candidates eligible to work in the United States (Eastern/Central time preferred)
• Week 1 of onboarding is in-person, based out of our Concord, MA office
• Additional travel may be required for meetings, company events, and training
• Experience in B2B technology or hospitality is a plus

Qualifications

Must Haves

• 3 to 7 or more years of experience in Revenue Operations, Marketing Operations, Sales Operations, GTM Systems, or a related field
• Strong working knowledge of the Salesforce data model and architecture, with hands-on experience partnering with Salesforce Admins on integrations and data flow
• Hands-on experience with modern GTM tools including Clay, ZoomInfo, Apollo, Outreach, and enrichment platforms
• Experience building automations using Zapier, Workato, or similar workflow tools
• Strong understanding of lead management, funnel optimization, attribution, and pipeline generation
• Demonstrated experience evaluating, implementing, or supporting AI-enabled workflows and tools, along with genuine curiosity and enthusiasm for how emerging AI technologies apply to GTM execution
• Comfort working with APIs, integrations, data mapping, and systems architecture across a multi-tool GTM stack
• An analytical mindset with the ability to translate business challenges into scalable technical solutions
• Clear, effective communication and stakeholder management skills, with the ability to collaborate across technical and non-technical audiences including Salesforce Admins, Sales, Marketing, and Customer Success
• Experience working with Snowflake or modern data warehouses
• Basic SQL proficiency
• Experience supporting AI-powered sales, marketing, or customer success initiatives
• This position is open to remote candidates eligible to work in the United States (Eastern/Central time preferred)
• Week 1 of onboarding is in-person, based out of our Concord, MA office
• Additional travel may be required for meetings, company events, and training

Nice to Haves

• Experience in B2B technology or hospitality is a plus

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Company Paid Life Insurance, Short- and Long-Term Disability Plans
• Supplemental Insurance Options
• Commuter Benefits
• 401(k) with Company Match
• Parental Leave
• Flexible Paid Time Off
• LinkedIn Learning Access
• Pet Insurance
• Employee Discount Programs