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Triptastic Adventures
Posted 16 days agoVerified live 1d ago

Remote Client Account Support Assistant

Brief overview

Remote
UndergradOr in progress

About the company

As a passionate entrepreneur, certified travel advisor, and experienced mentor, I thrive on helping others unlock new possibilities—whether it’s through unforgettable travel experiences or building their own remote businesses.

Job description

Summary

Triptastic Adventures is expanding its remote support team and seeking a Client Account Support Assistant. The role supports clients by coordinating reservations and related services, providing recommendations, managing updates and concerns, and maintaining accurate records while working independently and collaboratively.

Responsibilities

  • Assist clients with organizing and coordinating personalized plans
  • Research, compare, and confirm reservation options
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email, phone, and messaging platforms
  • Manage updates, changes, and service-related concerns
  • Maintain accurate client records and documentation
  • Participate in training and team meetings

Skills

  • Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
  • Strong English communication skills
  • Customer service skills
  • Reliable internet and smartphone (computer is also recommended)

Qualifications

Must Haves

  • Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
  • Strong English communication skills
  • Customer service skills

Nice to Haves

  • Reliable internet and smartphone (computer is also recommended)

Benefits

  • Fully remote
  • Flexible scheduling
  • Ongoing training
  • Access to incentive programs and special perks
  • Supportive and collaborative team culture

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