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Triptastic Adventures
Posted 14 days agoVerified live 6h ago

Remote Customer Experience Coordinator

Brief overview

Remote
UndergradOr in progress
Written and Verbal Communication

About the company

As a passionate entrepreneur, certified travel advisor, and experienced mentor, I thrive on helping others unlock new possibilities—whether it’s through unforgettable travel experiences or building their own remote businesses.

Job description

Summary

Triptastic Adventures is seeking a Remote Customer Experience Coordinator to support clients with planning and coordinating customized travel-related arrangements. The role involves researching and confirming reservations, providing recommendations, communicating with clients, handling updates and inquiries, and maintaining accurate records.

Responsibilities

  • Support clients with planning and coordinating customized arrangements
  • Research, compare, and confirm reservation options based on client needs
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email and phone
  • Assist with updates, changes, and service-related inquiries
  • Maintain organized and accurate client records
  • Participate in training provided

Skills

  • Authorized to work in the US, UK, Mexico, Australia, or Spain
  • Strong written and verbal English communication skills
  • Reliable internet access and smartphone (computer is also strongly recommended)
  • Strong customer service skills

Qualifications

Must Haves

  • Authorized to work in the US, UK, Mexico, Australia, or Spain
  • Strong written and verbal English communication skills
  • Reliable internet access and smartphone (computer is also strongly recommended)
  • Strong customer service skills

Benefits

  • Fully remote
  • Flexible schedule
  • Ongoing training
  • Supportive team

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