Summary
Triptastic Adventures is seeking a Remote Customer Experience Coordinator to support clients with planning and coordinating customized travel-related arrangements. The role involves researching and confirming reservations, providing recommendations, communicating with clients, handling updates and inquiries, and maintaining accurate records.
Responsibilities
- Support clients with planning and coordinating customized arrangements
- Research, compare, and confirm reservation options based on client needs
- Provide accurate information and thoughtful recommendations
- Communicate professionally via email and phone
- Assist with updates, changes, and service-related inquiries
- Maintain organized and accurate client records
- Participate in training provided
Skills
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet access and smartphone (computer is also strongly recommended)
- Strong customer service skills
Qualifications
Must Haves
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet access and smartphone (computer is also strongly recommended)
- Strong customer service skills
Benefits
- Fully remote
- Flexible schedule
- Ongoing training
- Supportive team