Summary
Triptastic Adventures is expanding its remote team and seeking a Client Itinerary Success Advisor to support clients with personalized service arrangements. The role involves researching and coordinating reservations, communicating with clients, maintaining accurate records, and completing required training.
Responsibilities
- Assist clients with coordinating personalized service arrangements
- Research and compare available options to meet client preferences
- Confirm reservations and ensure accuracy of details
- Provide clear, professional communication via email and phone
- Support updates, modifications, and service-related inquiries
- Maintain accurate records and documentation
- Complete required training
Skills
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Must be at least 18 years old
- Strong written and verbal English communication skills
- Reliable internet connection and smartphone (computer is strongly recommended)
- Strong customer service experience is preferred
Qualifications
Must Haves
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Must be at least 18 years old
- Strong written and verbal English communication skills
- Reliable internet connection and smartphone (computer is strongly recommended)
Nice to Haves
- Strong customer service experience is preferred
Benefits
- 100% remote
- Flexible schedule
- Ongoing training and professional development
- Collaborative team environment