Summary
Triptastic Adventures is expanding its remote team and seeking a Client Itinerary Account Specialist to support clients with personalized service arrangements. The role involves researching options, coordinating and confirming reservations, communicating with clients, maintaining accurate records, and participating in training and team communications.
Responsibilities
- Assist clients with coordinating personalized service arrangements
- Research and compare available options to meet client preferences
- Confirm reservations and ensure accuracy of details
- Provide clear, professional communication via email and phone
- Support updates, modifications, and service-related inquiries
- Maintain accurate records and documentation
- Complete required training and participate in team communications
Skills
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet connection and smartphone (computer strongly recommended)
- Strong customer support skills
Qualifications
Must Haves
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet connection and smartphone (computer strongly recommended)
- Strong customer support skills
Benefits
- 100% remote
- Flexible scheduling options
- Ongoing training and professional development
- Collaborative team environment