Office Manager/Administrator

Summary

TruBlue of Phoenix and Scottsdale is a Home Ally Service company dedicated to providing premium handyman services. They are searching for an experienced Office Manager/Administrator to maintain customer communication, schedule jobs, and assist with administrative tasks to support the company's growth.

Responsibilities

• Maintain communication with customers via our office phone system, texting, and emails
• Schedule meetings with potential customers for our estimators
• Schedule approved jobs according to staffing availability
• Maintain inventory of all literature and marketing materials used by TruBlue
• Relay any communications between clients, staff, and management
• Track hours worked by employees per job
• Track purchases made for each job
• Assist the manager with sending out invoices when the projects are complete
• Assist estimators with material location and pricing
• Help maintain our social media accounts and email communication with our prospects

Skills

• Excellent computer skills, including Excel, Word, and CRM platforms
• Excellent social media knowledge including Facebook, Nextdoor, etc
• Strong work ethic and take pride in your work
• Expert in customer satisfaction – treat people with respect and expect it in return
• Ability to communicate with clients with diverse socioeconomic status and age differences
• Ability to work with a diverse team of employees
• Ability to set an efficient schedule for a growing number of crew members
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency
• Qualified candidates will need a driver's license and transportation
• Candidate must also be a legal citizen of the US
• Candidate must speak fluent English

Qualifications

Must Haves

• Excellent computer skills, including Excel, Word, and CRM platforms
• Excellent social media knowledge including Facebook, Nextdoor, etc
• Strong work ethic and take pride in your work
• Expert in customer satisfaction – treat people with respect and expect it in return
• Ability to communicate with clients with diverse socioeconomic status and age differences
• Ability to work with a diverse team of employees
• Ability to set an efficient schedule for a growing number of crew members
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency
• Qualified candidates will need a driver's license and transportation
• Candidate must also be a legal citizen of the US
• Candidate must speak fluent English

Benefits

• Regular Work Hours
• Flexible Scheduling
• 401K * (after 6-month anniversary)
• AFLAC (Accident Insurance included, other coverages available) * (after 6-month anniversary)
• 6 paid holidays * (after 6-month anniversary)
• Paid vacations * (after 6-month anniversary)
• TruBlue t-shirts, polos, and other company gear
• Strong Office Support