Ambulatory Application Analyst III

Summary

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier. The Applications Analyst III is responsible for production support, ensuring high availability of supported systems, managing projects, and improving processes while maintaining customer satisfaction.

Responsibilities

• Accountable for production support and high availability of supported systems
• Project management
• Process improvement
• Quality assurance
• Customer satisfaction
• Evaluating department policies and procedures and recommending solutions to upper management

Skills

• High School Diploma or equivalent
• Three (3) years of clinical, Healthcare operations, revenue cycle, information technology or healthcare information technology experience
• Epic Experience required
• Epic Positions: Current Epic certification
• Bachelor's Degree in a related field (information technology or clinical/healthcare fields)
• Epic Positions: Certification in one or more Epic applications
• Project Management Institute (PMI) Certification or equivalent certification

Qualifications

Must Haves

• High School Diploma or equivalent
• Three (3) years of clinical, Healthcare operations, revenue cycle, information technology or healthcare information technology experience
• Epic Experience required
• Epic Positions: Current Epic certification

Nice to Haves

• Bachelor's Degree in a related field (information technology or clinical/healthcare fields)
• Epic Positions: Certification in one or more Epic applications
• Project Management Institute (PMI) Certification or equivalent certification

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
• Discounted childcare through Bright Horizons
• Voluntary benefits like pet insurance, legal services, and identity theft protection
• PTO starts accruing from day one
• 403(b) retirement plan and company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling
• Virtual mental health support
• A food pantry
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses
• Leadership programs
• Tuition reimbursement
• Clinical ladders
• Internal mobility
• Continuously review compensation to ensure market competitiveness and internal equity