Summary
United Surgical Partners International, Inc. is a healthcare organization operating a Central Billing Office. The Integrations Analyst supports client onboarding, implementation coordination, revenue cycle outcomes, administrative analytics, financial data management, reporting, and account management for new clients.
Responsibilities
- Participate in weekly, bi-weekly, monthly, or quarterly calls with clients to provide client meeting notes
- Provide document maintenance for implementation task list items
- Complete routine updates to master tracking applications including the Client Log and Central Billing Office Pipeline
- Assist in a variety of administrative tasks as needed to ensure a smooth and successful implementation of new clients
- Compiles and analyzes data and will provide the analysis to make recommendations on the formulation of policy, procedures, staffing, and organizational changes; conducts surveys and performs research and statistical analysis on administrative, fiscal, personnel, or operational areas
- Contributes to various organizational objectives through project support and assignments for Senior Leadership as requested. • Maintains records of goals and accomplishments to be reported to Leadership Team on a monthly basis
- Completes daily, weekly, monthly, quarterly, and annual reporting based on different dataset compilations
- Works directly with all staff levels to utilize business management systems and harness reporting tools and strategies
- Participates on teams, committees, and special projects within the organization as requested by Leaders
- Receive incoming calls and distributes them to the appropriate team members
- Record and transcribe meeting minutes
- Participates and assists in the design, implementation, and administration of new and revised programs, systems, processes, methods of operation, and forms
- Coordinates and monitors the administrative functions of assigned projects; compiles materials and assists in the preparation of reports, manuals, and publications
- Performs professional analytical and technical work in the formulation and administration of client data collection and reporting
- Coordinates departmental activities and programs with CBO departments
- Responds to requests for information
- Provides exceptional customer service to those contacted in the course of work
- Other duties as assigned
Skills
- 3+ years in RCM management experience in a healthcare related industry with Ambulatory Surgical Center or Outpatient hospital experience preferred
- Understanding of Revenue Cycle Processes, cause and effect on A/R and cash results
- Ability to analyze data and develop systems to accurately control financial activity within a surgical center setting
- Ability to lead, manage projects and staff to achieve goals
- Understanding of system and business processes, as well as healthcare financial issues
- Required to meet critical deadlines
- Desire to motivate, inspire positive outcomes and deliver excellent results
- Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
- The ability to communicate effectively, both verbally and in writing, with internal and external clients
- Work independently to identify and resolve complex client problems
- Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
- Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems
- Intermediate knowledge of Word, Excel, PowerPoint, Access, and Outlook
- Must possess positive attitude to enhance a cooperative and energetic work environment
- Ambulatory Surgical Center or Outpatient hospital experience preferred
Qualifications
Must Haves
- 3+ years in RCM management experience in a healthcare related industry with Ambulatory Surgical Center or Outpatient hospital experience preferred
- Understanding of Revenue Cycle Processes, cause and effect on A/R and cash results
- Ability to analyze data and develop systems to accurately control financial activity within a surgical center setting
- Ability to lead, manage projects and staff to achieve goals
- Understanding of system and business processes, as well as healthcare financial issues
- Required to meet critical deadlines
- Desire to motivate, inspire positive outcomes and deliver excellent results
- Sound judgement and strong skills with respect to interpersonal relations, critical thinking, problem solving and analysis
- The ability to communicate effectively, both verbally and in writing, with internal and external clients
- Work independently to identify and resolve complex client problems
- Be able to multi-task and handle competing priorities while meeting or exceeding deadlines
- Must be proficient in computer skills necessary to perform job duties and must have strong knowledge of computerized billing systems
- Intermediate knowledge of Word, Excel, PowerPoint, Access, and Outlook
- Must possess positive attitude to enhance a cooperative and energetic work environment
Nice to Haves
- Ambulatory Surgical Center or Outpatient hospital experience preferred