Practice Success Partner

Summary

Upperline Health is a provider dedicated to lower extremity, wound, and vascular care through integrated, value-based treatment. The Practice Success Partner guides partner practices through Value Based Care program enrollment, provides training and support, analyzes performance data, and collaborates with care teams to improve program success.

Responsibilities

• Onboarding: Guide partner practices through the Value Based Care program enrollment process, ensuring understanding of enrollment process, required documentation, applicable technology (hardware and apps), forms and compliant processes. Conduct onboarding sessions with clinic leads and doctors to educate partners about program expectations, available resources and guide practices through resources to ensure successful accomplishment of key milestones
• Data Tracking and Performance Mitigation: Analyze enrollment data to identify trends and opportunities for improvement. Partner with partner clinics to understand root cause of issues mitigation plans (including additional training). Communicate performance metrics to all partner clinics
• Partner Engagement: Build strong relationships with partner clinics to foster trust and engagement in the program. Provide ongoing support and education to patients throughout their participation
• Collaboration: Collaborate with care teams, providers, and other stakeholders to ensure program success
• Quality Improvement: Contribute to process improvement initiatives to enhance partner enrollment efficiency and effectiveness. Communicate improvement opportunities to internal leadership

Skills

• This position requires travel up to 50% of the time to partner practices around the East Coast to Mid-West
• This position is available to remote applicants who reside in the following states: AL, FL, GA, IL, IN, KY, MD, MI, NV, PA, SC, TN, TX, and Washington D.C
• High school diploma or equivalent
• Previous experience in healthcare is required
• Previous experience deploying programs with a technology component
• Excellent communication and interpersonal skills, with the ability to build rapport quickly across all areas of clinic staff engage through story-telling
• Demonstrated ability to provide training in an effective manner
• Demonstrated ability navigating conflict
• Strong organizational and time management skills
• Proficiency in computer systems and data entry
• Ability to work independently and as part of a team
• Associate's or bachelor's degree preferred
• Knowledge of value-based care programs is preferred

Qualifications

Must Haves

• This position requires travel up to 50% of the time to partner practices around the East Coast to Mid-West
• This position is available to remote applicants who reside in the following states: AL, FL, GA, IL, IN, KY, MD, MI, NV, PA, SC, TN, TX, and Washington D.C
• High school diploma or equivalent
• Previous experience in healthcare is required
• Previous experience deploying programs with a technology component
• Excellent communication and interpersonal skills, with the ability to build rapport quickly across all areas of clinic staff engage through story-telling
• Demonstrated ability to provide training in an effective manner
• Demonstrated ability navigating conflict
• Strong organizational and time management skills
• Proficiency in computer systems and data entry
• Ability to work independently and as part of a team

Nice to Haves

• associate's or bachelor's degree preferred
• Knowledge of value-based care programs is preferred

Benefits

• Medical
• Dental and vision
• 401K (matching)
• PTO
• Parental leave