Product Manager, Insurance

Summary

U.S. News & World Report is a multifaceted digital media company that helps people make informed decisions through reporting, rankings, data journalism, and advice. The Product Manager will manage a subset of insurance products, contribute to the strategic roadmap, conduct user and market research, define product requirements, and collaborate with cross-functional stakeholders to drive product growth.

Responsibilities

• Be a thought partner and collaborator with the Director of Product Management for the Insurance division
• Contribute to the creation and management of a strategic roadmap that balances user needs, business goals and company objectives
• Help oversee existing products and define new features and capabilities based upon consumer feedback including validating customer use cases for current and planned offerings
• Be able to identify when there is a need to adjust the solution if it is not meeting the hypothesis and iterate with speed and efficiency
• Help manage multiple streams of discovery and analysis as well as be able to identify when and where it is appropriate to test quickly versus precisely
• Contribute to our user journey through extensive primary user/customer research and secondary market research
• Ensure all product requirements are thorough, thought-through, testable, and visually successful
• Help uncover "the why" behind user needs and conduct discovery by gathering data and insights to form a hypothesis of a solution
• Be able to measure results for consumer/customer success metrics (pageviews, clicks, click conversion rate, etc) by working closely with various teams (Tech, Design, Marketing, Editorial, Compliance, etc) to help deliver high quality work
• Have the capability to gain in-depth knowledge on the products and how the product affects adjacent and non-adjacent products
• Collaboratively work with immediate team members to deliver user requirements, foster collaborative opportunities between teams, and constructively take feedback from team members, stakeholders, and leaders
• Fail fast, learn from it, and turn the learnings into successes

Skills

• Three years to five years of similar or related experience in product management, preferably in the financial industry
• Bachelor's degree in related field or equivalent experience
• Experience in project management and stakeholder management
• Have strong oral and written communication skills
• Are empathetic and are willing to try to understand our users and customers mindsets and needs
• Hunger to gain exposure to some complex aspects of product management
• Are detail oriented, organized and have strong time management skills
• Strong interpersonal communications and problem-solving ability
• Proven ability to influence cross-functional teams
• Familiarity with the Agile scrum workflow and the Product Owner role
• Experience in JIRA, Airtable, Confluence or other product development tracking tools
• Experience conducting and actioning user research and testing
• Experience with consumer facing sites and marketplaces
• In-depth knowledge and understanding of the insurance category
• An understanding of SEO
• A passion for solving problems
• A desire to help people improve their financial well-being

Qualifications

Must Haves

• Three years to five years of similar or related experience in product management, preferably in the financial industry
• Bachelor's degree in related field or equivalent experience
• Experience in project management and stakeholder management
• Have strong oral and written communication skills
• Are empathetic and are willing to try to understand our users and customers mindsets and needs
• Hunger to gain exposure to some complex aspects of product management
• Are detail oriented, organized and have strong time management skills
• Strong interpersonal communications and problem-solving ability
• Proven ability to influence cross-functional teams
• Familiarity with the Agile scrum workflow and the Product Owner role

Nice to Haves

• Experience in JIRA, Airtable, Confluence or other product development tracking tools
• Experience conducting and actioning user research and testing
• Experience with consumer facing sites and marketplaces
• In-depth knowledge and understanding of the insurance category
• An understanding of SEO
• A passion for solving problems
• A desire to help people improve their financial well-being

Benefits

• Paid vacation time
• Medical benefits
• Tuition reimbursement
• Training
• Focus on fostering personal and professional growth
• Preference for New York and Washington, DC based applicants to work a hybrid schedule in those office locations. Remote applicants will be considered.
• Collaborative work environment with fun, diverse, inclusive and ambitious co-workers