Summary
Veeva Systems is a mission-driven provider of cloud-based solutions for the global life sciences industry. The Configuration Consultant will configure Randomization and Trial Supply Management (RTSM) projects according to customer study requirements, lead design reviews, manage data integrations, and troubleshoot complex systems and projects.
Responsibilities
- Work closely with cross-functional team members and customers to understand RTSM requirements
- Configure the RTSM based on customer requirements
- Lead design review meetings with customers
- Provide RTSM expertise and guidance in the RTSM design
- Manage and configure data integration solutions
- Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects
Skills
- 2+ year degree or equivalent experience
- 2+ years of customer service or other client relationship experience
- Proficiency in business software including MS Office and Text Editing software
- Excellent attention to detail
- 1+ years of RTSM/IRT experience
- 1+ years in the Life Sciences industry
- Experience with Veeva Vault
Qualifications
Must Haves
- 2+ year degree or equivalent experience
- 2+ years of customer service or other client relationship experience
- Proficiency in business software including MS Office and Text Editing software
- Excellent attention to detail
Nice to Haves
- 1+ years of RTSM/IRT experience
- 1+ years in the Life Sciences industry
- Experience with Veeva Vault
Benefits
- Work from home or in the office through Veeva's Work Anywhere policy
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.