Travel Coordinator

Summary

Vibrant Emotional Health provides technology-enabled services, community wellness programs, advocacy, and education focused on emotional wellness. The Travel Coordinator will support travel, event logistics, itineraries, expense reimbursement, vendor coordination, and budget tracking for the 988 Network Operations department.

Responsibilities

• Plan itineraries, research, book, and manage multi-leg domestic and international travel schedules
• Ensure that all travel is compliant with the Vibrant Event and Travel policy. Enforce travel policies, per-diem limits, and spending guidelines
• Liaise with airlines, hotels, and car rentals. Assist in negotiating GSA and corporate rates
• Supports travel logistics for events and conferences including booking flights, hotels, car rentals and gathering relevant supporting documents to ensure adherence to travel and expense policies
• Completing pre-established event budget templates and processing relevant invoices
• In partnership with Finance, supports annual travel budget tracking and reporting for various departments
• Connects with the Logistics Manager on a weekly basis to share progress, surface roadblocks, and brainstorm solutions
• Develops an understanding of internal and external systems, such as Tipalti, Bill, and Egencia, create itineraries, confirm and book travel, process expense reports and credit card/invoice requests
• When needed, process credit card reconciliation and external expense invoices in a timely manner
• Engages in professional development activities (e.g., DEIB trainings)

Skills

• Two years of experience in an administrative capacity
• Familiarity with Microsoft 365
• Excellent communication and interpersonal skills
• Courteous and professional
• Detail-oriented, with effective time management, multitasking, problem-solving, and organizational skills
• Ability to establish productive and collaborative relationships with all levels of staff
• High School diploma or equivalent required
• Experience in a travel or logistics role preferred
• Knowledge of online booking tools and expense management software preferred
• Interest in mental health/suicide prevention and some familiarity with the nonprofit sector preferred
• Bachelor's degree preferred

Qualifications

Must Haves

• Two years of experience in an administrative capacity
• Familiarity with Microsoft 365
• Excellent communication and interpersonal skills
• Courteous and professional
• Detail-oriented, with effective time management, multitasking, problem-solving, and organizational skills
• Ability to establish productive and collaborative relationships with all levels of staff
• High School diploma or equivalent required

Nice to Haves

• Experience in a travel or logistics role preferred
• Knowledge of online booking tools and expense management software preferred
• Interest in mental health/suicide prevention and some familiarity with the nonprofit sector preferred
• Bachelor's degree preferred

Benefits

• Hybrid preferred; remote for candidates who meet all preferred qualifications.
• Medical, dental, and vision benefits for full-time employees.
• Supplemental income insurance for full-time employees.
• Employer-paid disability insurance for full-time employees.
• Employer-paid life insurance for full-time employees.
• Pre-tax FSA for medical and dependent care for full-time employees.
• 401K available to full-time employees.