Human Resources Employee & Labor Relations Consultant

Summary

Virtua Health is a healthcare organization dedicated to providing exceptional care and building healthier communities. The Employee & Labor Relations Consultant advises managers and employees on employee performance, employment, and labor relations matters, including investigations, policy and contract interpretation, grievances, and training. The role also leads employee relations initiatives, supports labor unions and negotiations, and partners with HR and business leaders on related programs and projects.

Responsibilities

• Coaches, counsels and guides managers when interpreting Virtua policies and processes to ensure fair and consistent application
• Educates employees and managers on policies, procedures, laws, standards and government regulations
• Works with employees and supervisors to resolve workplace concerns and issues
• Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints. Determines when employee relations issues require escalation and forwards to appropriate HR team member as needed
• Directs and conducts investigations as needed
• Conducts Exit Interviews, analyzes data, identifies trends and, in conjunction with the HR Business Partner, develops strategies for minimizing turnover
• Receives and responds to Unemployment inquiries and participates in Unemployment hearings
• Maintains working relationship with Union representatives and adheres to terms of labor contract by monitoring day-to-day implementation of contract provisions
• Provides contract interpretation expertise to management
• Assists management with investigating, answering and settling grievances
• Assists management with responding to Requests for Information
• Facilitates grievance process and attends grievance meetings/arbitrations as required
• Participates in labor management and labor education meetings
• Provides labor relations support during contract negotiations
• Conducts labor relations and positive employee relations trainings
• Establishes and builds effective relationships with labor unions
• Partners with business leaders and HR teams to create and sustain positive employee relations programs and best practices
• Assists with special and cross-functional projects and initiatives as needed or requested. May include business-focused or HR- related projects, at either the system or local level
• Collects and analyzes multiple levels of employee feedback
• Conducts employee relations and vulnerability assessment programs
• Facilitates and/or conducts training (including orientation) and group presentations related to new programs, processes and other HR initiatives
• Provides feedback for developing new or updating existing company HR policies, programs and procedures
• Actively participates at employee events, engagement events, rounding, etc

Skills

• Bachelor's degree required
• Minimum three years HR experience, with particular focus on employee and labor relations strongly preferred
• Concentration/certification in human resources or employee and labor relations strongly preferred
• SPHR/SHRM-SCP or PHR/SHRM-CP preferred

Qualifications

Must Haves

• Bachelor's degree required

Nice to Haves

• Minimum three years HR experience, with particular focus on employee and labor relations strongly preferred
• concentration/certification in human resources or employee and labor relations strongly preferred
• SPHR/SHRM-SCP or PHR/SHRM-CP preferred

Benefits

• Hybrid work arrangement
• Medical/prescription insurance
• Dental insurance
• Vision insurance
• Health flexible spending accounts
• Dependent care flexible spending accounts
• 403(b) plan (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under state and local paid sick leave laws
• Short-term disability
• Optional long-term disability
• Colleague and dependent life insurance
• Supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program including free counseling sessions