Title Production Specialist - Westcor Land Title Insurance Company

Summary

Westcor Land Title Insurance Company is seeking a Title Production Specialist to support title examination and production processes. The role involves verifying titles, preparing title commitments and deliverables, managing search products and reports, maintaining accurate records, meeting client service-level agreements, and supporting other departments as needed.

Responsibilities

• Examine and verify titles
• Examine title reports from outside abstractors
• Create and understand title commitments along with other title deliverables
• Prioritize daily work to ensure client SLA’s are met for each metric assigned during the title process
• Assists in processing files with a high degree of quality
• Order search products and tax certifications
• Review and interpret reports and/or queues to manage workload
• Validate information by comparing it to source documents and data
• Compare data and documents returned with search requirements and manually obtain missing elements
• Confirm, corroborate, and remove unnecessary data, or combine data from several sources
• Manually rekey any errors
• Handle rush requests and communicate order status with other departments in the company
• Retain detailed accounts of tasks, files, and progress
• File information into spreadsheets, databases and customer relationship management systems
• Check completed work for errors or duplicate information before submitting the final product
• Audit reports and sheets of data
• Cross train and support other departments as needed

Skills

• Strong familiarity with data entry
• Knowledge or strong interest in title escrow
• Demonstrated typing accuracy
• Excellent written, verbal and social communication skills
• Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
• 1+ years of related experience
• Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats
• Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment
• Strong attention to detail, excellent organizational skills, ability to produce at high volume and capacity to work under pressure and tight deadlines
• Capable of generating a high degree of respect and trust to develop and maintain strong relationships with business partners across all levels of stakeholders
• This role is mostly sedentary and requires the ability to sit for long periods each day
• While performing the duties of this job, the employee is regularly required to communicate orally
• The employee uses hands and fingers to type, handle, and reach
• The ability to operate office machinery such as computer, phone, copier, printer, etc in the commission of daily duties
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus
• Experience utilizing ResWare or similar title software preferred

Qualifications

Must Haves

• Strong familiarity with data entry
• Knowledge or strong interest in title escrow
• Demonstrated typing accuracy
• Excellent written, verbal and social communication skills
• Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
• 1+ years of related experience
• Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats
• Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment
• Strong attention to detail, excellent organizational skills, ability to produce at high volume and capacity to work under pressure and tight deadlines
• Capable of generating a high degree of respect and trust to develop and maintain strong relationships with business partners across all levels of stakeholders
• This role is mostly sedentary and requires the ability to sit for long periods each day
• While performing the duties of this job, the employee is regularly required to communicate orally
• The employee uses hands and fingers to type, handle, and reach
• The ability to operate office machinery such as computer, phone, copier, printer, etc in the commission of daily duties
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus

Nice to Haves

• Experience utilizing ResWare or similar title software preferred

Benefits

• Health, dental, and vision benefits.
• Employer-paid disability and life insurance.
• Flexible spending accounts.
• 401K with company match.
• Paid time off and company-paid holidays.
• Wellness resources.