Delivery Operations Billing and Reporting Support Analyst

Summary

Xerox is a workplace technology company providing office and production print technology, software, services, and financial solutions. The Delivery Operations Billing and Reporting Support Analyst manages billing documentation, financial reporting, client requests, invoice validation, and account support using Excel, Access, Word, and PowerPoint. This remote role works closely with service delivery managers, account teams, vendors, and customers and follows Eastern Standard Time.

Responsibilities

• Daily Excel work includes billing detail and financial reporting
• Candidate will need to respond to all customer related billing and financial reporting requests on a daily basis
• Candidate will work closely with Xerox SDM (Service Delivery Manager) for all Xerox reporting needs
• Manage and address daily client calls and client engagements
• Project Management task/support
• Work accurately and quickly to produce all billing documentation for the account
• Ability to validate all charges on a monthly basis and cross-reference all items via Excel spreadsheet
• Extensive knowledge of Excel in order to perform all functions required of account, double and triple check all items before submission and validation of final results for billing
• Ability to create PowerPoint presentations using account Xerox data in an easy-to-understand format
• Ability to work efficiently and quickly on items as needed by management
• Responsible for all billing activity and reporting data for a multi-faceted account with a large number of clients
• Work directly with vendors to validate invoices and dollar amounts/bill accordingly
• Work directly with customers to validate individual charges
• Respond quickly to all customer questions
• Work closely with account team on all aspects of billing and reporting
• An understanding of reading and interpreting profit and loss statements to validate expenses and determine any errors in reporting

Skills

• Extensive and above average to expert level skill set in Excel
• Extensive and above average to expert level skill set in Access
• Familiar and use functions such as “average” “sum” as well as using V lookup, pivot tables, and overall
• Functional expertise in Excel
• Work accurately and quickly to produce all billing documentation for the account
• Ability to validate all charges on a monthly basis and cross-reference all items via Excel spreadsheet
• Extensive knowledge of Excel in order to perform all functions required of account, double and triple check all items before submission and validation of final results for billing
• Extensive Word and PowerPoint skills
• Ability to create PowerPoint presentations using account Xerox data in an easy-to-understand format
• Ability to work efficiently and quickly on items as needed by management
• Responsible for all billing activity and reporting data for a multi-faceted account with a large number of clients
• Work directly with vendors to validate invoices and dollar amounts/bill accordingly
• Work directly with customers to validate individual charges
• Respond quickly to all customer questions
• Work closely with account team on all aspects of billing and reporting
• An understanding of reading and interpreting profit and loss statements to validate expenses and determine any errors in reporting

Qualifications

Must Haves

• Extensive and above average to expert level skill set in Excel
• Extensive and above average to expert level skill set in Access
• Familiar and use functions such as “average” “sum” as well as using V lookup, pivot tables, and overall
• Functional expertise in Excel
• Work accurately and quickly to produce all billing documentation for the account
• Ability to validate all charges on a monthly basis and cross-reference all items via Excel spreadsheet
• Extensive knowledge of Excel in order to perform all functions required of account, double and triple check all items before submission and validation of final results for billing
• Extensive Word and PowerPoint skills
• Ability to create PowerPoint presentations using account Xerox data in an easy-to-understand format
• Ability to work efficiently and quickly on items as needed by management
• Responsible for all billing activity and reporting data for a multi-faceted account with a large number of clients
• Work directly with vendors to validate invoices and dollar amounts/bill accordingly
• Work directly with customers to validate individual charges
• Respond quickly to all customer questions
• Work closely with account team on all aspects of billing and reporting
• An understanding of reading and interpreting profit and loss statements to validate expenses and determine any errors in reporting

Benefits

• This job can be done remote/virtually.
• Employees are also afforded a comprehensive suite of benefits.