Absorb Software
Posted 56 days agoVerified live 1d ago
Mid Market Account Manager
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
Client Relationship ManagementRevenue GrowthUpsellingCross-sellingContract NegotiationSales Pipeline ManagementAbsorb LMS Subscription ModelsSaaS SalesMicrosoft ExcelMicrosoft PowerPointSalesforce
About the company
Absorb Softwareabsorblms.com
Absorb Software is the leading global learning technology company that drives the business forward.
Job description
Summary
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. As a Mid-Market Account Manager, you'll drive revenue growth by helping customers expand their use of Absorb, uncovering upsell and cross-sell opportunities.
Responsibilities
- Increase the net dollar retention of your book of business through upsells and cross sells
- Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships
- Generate and close new for opportunities for ‘land and expand’ within assigned accounts
- Generate proposals and other client facing documentation to assist your sales process
- Identify and develop meaningful client relationships
- Accurately manage and report your sales pipeline monthly and quarterly
- Thoroughly understand Absorb subscription models to effectively answer client questions
- Participate in team meetings and projects to improve sales processes & sales output
- Develop strong internal relationships to support client lifecycle
- Keep up to date with latest product releases and training seminars to ensure thorough product knowledge
Skills
- Post-secondary degree (preferably in business or a related field)
- 3 years of experience successfully managing client relationships and driving revenue growth through upselling
- Very strong time management and organizational skills
- Very strong verbal and written communication skills
- Outgoing and personable nature with a sales driven attitude, strong team player
- Ability to thrive in a dynamic, fast-paced environment that changes constantly
- SaaS (or Technology) sales experience
- Experience working with a global client base
- Strong MS Office skills – primarily Excel and PowerPoint
- Fluency in additional languages
- Experience working with industry tools such as Salesforce
Qualifications
Must Haves
- Post-secondary degree (preferably in business or a related field)
- 3 years of experience successfully managing client relationships and driving revenue growth through upselling
- Very strong time management and organizational skills
- Very strong verbal and written communication skills
- Outgoing and personable nature with a sales driven attitude, strong team player
- Ability to thrive in a dynamic, fast-paced environment that changes constantly
Nice to Haves
- SaaS (or Technology) sales experience
- Experience working with a global client base
- Strong MS Office skills – primarily Excel and PowerPoint
- Fluency in additional languages
- Experience working with industry tools such as Salesforce
Benefits
- Fully remote-first work with flexible work arrangements 🏡
- Comprehensive Health and Wellness Benefits including retirement savings programs
- Eligibility for two different bonus plans
- Generous time off
- Comprehensive medical and dental benefits based on your country of location 🧘
- New Hire Equipment Allowance
- Monthly Flex Allowance to support your success 📦
- Endless opportunity for career growth and internal mobility 🌱
- Employee driven DE&I programs 🫶
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