Account Coordinator

Summary

Accommodations Plus International is a technology and services company serving the travel and transportation industry. The Account Coordinator supports Account Managers with client deliverables, communications, transitions, administrative tasks, databases, and relationship development with airline, cruise line, and hotel partners, with a path toward an Account Manager role.

Responsibilities

• Learn client’s business and support Account Manager(s) in meeting deliverables
• Support Account Managers in their coordination with Business Development team to ensure a smooth client transition from contract signing to implementation
• Support and help prepare client communications ranging from weekly performance meetings to business reviews
• Become knowledgeable with API technology platforms for the Account Management department
• Assist the Account Manager(s) with day to day items
• Maintain spreadsheets and update databases with information
• Other job duties may be assigned when needed, based on the client’s or API’s needs

Skills

• * Bachelor's degree from an accredited college or university
• * At least 1 year travel industry experience, working closely with airlines and/or hotels is a must
• * Strong computer skills, with an emphasis on Microsoft Office products especially Excel
• * Exceptional verbal and written communication skills
• * Customer service skills
• * Flexible to work afterhours based on business demand
• * Attention to detail and the ability to produce high quality work is a must
• * Ability to understand and work with diverse culture here and abroad
• * Organized self-starter who can effectively manage workload in a fast paced atmosphere and be able to accomplish goals
• * Able to multi task and work well under strict deadlines
• This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand
• This position requires some travel
• This position offers flexibility to work either remotely from anywhere within the United States or in a hybrid capacity from our Corporate Headquarters in Melville, NY

Qualifications

Must Haves

• * Bachelor's degree from an accredited college or university
• * At least 1 year travel industry experience, working closely with airlines and/or hotels is a must
• * Strong computer skills, with an emphasis on Microsoft Office products especially Excel
• * Exceptional verbal and written communication skills
• * Customer service skills
• * Flexible to work afterhours based on business demand
• * Attention to detail and the ability to produce high quality work is a must
• * Ability to understand and work with diverse culture here and abroad
• * Organized self-starter who can effectively manage workload in a fast paced atmosphere and be able to accomplish goals
• * Able to multi task and work well under strict deadlines
• This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand
• This position requires some travel
• This position offers flexibility to work either remotely from anywhere within the United States or in a hybrid capacity from our Corporate Headquarters in Melville, NY

Benefits

• Flexibility to work either remotely from anywhere within the United States or in a hybrid capacity from our Corporate Headquarters in Melville, NY.
• The position is intended to be a path to the Account Manager role.