Key Account Commercial Quality Representative- Erlanger, KY

Summary

ADM is a global leader in human and animal nutrition and agricultural origination and processing. The Key Account Commercial Quality Representative provides technical support and leadership for product launches, process improvements, manufacturing studies, and quality and complaint management within the Flavors North America business unit.

Responsibilities

• Contribute to cross-functional organization of new product launches, validation projects, and formula transfers
• Develop a thorough understanding of product lifecycle steps
• Evaluate existing processes using scientific principles to facilitate improvement while ensuring alignment to QFS principles
• Execute and document process studies in an active manufacturing environment
• Actively contributes to plant efforts to support operations through critical process thinking and continuous improvement initiatives
• Coordinate with regional and plant quality leaders, operation leaders, and supply chain leaders in all aspects of service and product complaint management
• Investigate manufacturing failures for true root cause and advise on potential mitigations
• Remain current with industry trends, technology, and best practices as applicable

Skills

• Minimum bachelor's degree in engineering, food science, or related field or equivalent 5 yrs experience in a Food Manufacturing environment
• Familiarity with Design of Experiments principles
• Ability to decipher, aggregate, and organize data, while ensuring attention to detail and accuracy
• Ability to prioritize and work independently with minimal supervision: effectively plan, organize and execute own activities
• Willing and able to spend time in plant as needed to understand manufacturing processes, execute studies and conduct verification activities
• Excellent verbal and written technical communication skills
• Problem-solving and critical thinking skills
• Analytical aptitude
• Willingness to innovate and adapt best practices
• Ability to encourage cross-functional collaborations and work processes
• Employees in this position working at this location are [or may be] exposed to various potential chemical and food allergens due to the nature of our business and the requirements of the job
• This position will require movement, working while standing, and extended computer use
• Domestic travel is expected to be minimal

Qualifications

Must Haves

• Minimum bachelor's degree in engineering, food science, or related field or equivalent 5 yrs experience in a Food Manufacturing environment
• Familiarity with Design of Experiments principles
• Ability to decipher, aggregate, and organize data, while ensuring attention to detail and accuracy
• Ability to prioritize and work independently with minimal supervision: effectively plan, organize and execute own activities
• Willing and able to spend time in plant as needed to understand manufacturing processes, execute studies and conduct verification activities
• Excellent verbal and written technical communication skills
• Problem-solving and critical thinking skills
• Analytical aptitude
• Willingness to innovate and adapt best practices
• Ability to encourage cross-functional collaborations and work processes
• Employees in this position working at this location are [or may be] exposed to various potential chemical and food allergens due to the nature of our business and the requirements of the job
• This position will require movement, working while standing, and extended computer use
• Domestic travel is expected to be minimal