Technical Service Engineer II

Summary

Amrize is a company focused on building materials and cementitious products across North America. The Technical Service Engineer II supports sales teams and customers through technical and marketing services, product strategy development, troubleshooting, training, quality management, and industry engagement throughout the Midwest.

Responsibilities

• Support customers in implementation of marketing strategies for cementitious products
• Work and train customers and Amrize's personnel in cement and concrete analysis, promotional activities andtraining
• Troubleshoot and handle customer quality-related complaints
• Support market managers on technical issues related to marketing multiple product lines
• Develop a connection base with customers, DOTs, trade associates, architects, engineers and public affairs
• Drive for quality management in the assigned territory including taking a lead role in quality councils, obtainingcompetitive samples, overseeing field sample retention program, and developing and collecting marketperformance data
• Participate in local and national industry associations, engage specifying agencies, and be a technical resourcefor company-wide operations
• Understand and communicate “local and national” issues with cementitious materials
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors

Skills

• Bachelors/Undergraduate Degree
• Proficient computer skills (Google Suite, Word, Excel, PowerPoint)
• 30-50%  Midwest areas: Iowa, Missouri, Illinois, Nebraska, and Kansas
• Experience calling on DOTs, engineering and architectural firms
• Knowledge of ready mix and concrete products manufacturing
• Knowledge of the aggregate industry as it relates to the performance of concrete
• Knowledge of quality control and materials testing
• Strong interpersonal, communication, and leadership skills
• Customer focused with strong problem solving and issue management skills
• This is work-from-home position whereby the employee must reside in the Midwest
• This position requires up to 50% travel throughout the Midwest (predominantly Iowa, Missouri, Illinois, Nebraska, and Kansas)
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators
• Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests
• Engineering or Technical Degree
• 5 years of experience in concrete or construction related field preferred
• Excellent understanding of the cement industry and well versed in the uses of admixtures (chemical and mineral)
• Sales promotion experience or training
• Professional Engineering (PE)

Qualifications

Must Haves

• Bachelors/Undergraduate Degree
• Proficient computer skills (Google Suite, Word, Excel, PowerPoint)
• 30-50%  Midwest areas: Iowa, Missouri, Illinois, Nebraska, and Kansas
• Experience calling on DOTs, engineering and architectural firms
• Knowledge of ready mix and concrete products manufacturing
• Knowledge of the aggregate industry as it relates to the performance of concrete
• Knowledge of quality control and materials testing
• Strong interpersonal, communication, and leadership skills
• Customer focused with strong problem solving and issue management skills
• This is work-from-home position whereby the employee must reside in the Midwest
• This position requires up to 50% travel throughout the Midwest (predominantly Iowa, Missouri, Illinois, Nebraska, and Kansas)
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators
• Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests

Nice to Haves

• Engineering or Technical Degree
• 5 years of experience in concrete or construction related field preferred
• Excellent understanding of the cement industry and well versed in the uses of admixtures (chemical and mineral)
• Sales promotion experience or training
• Professional Engineering (PE)

Benefits

• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day