Business Development Account Manager – U.S. West

Summary

Applied Biological Materials (abm) is a global life sciences and cell engineering company supporting research and drug development. The Business Development Account Manager will manage and expand customer accounts across the U.S. West Territory, develop new business, build customer relationships, and drive revenue growth. The role also involves territory planning, CRM management, cross-functional collaboration, event representation, and regular travel within the assigned territory.

Responsibilities

• Manage and expand customer accounts across the U.S. West Territory, including key life science hubs and academic, biotech, pharma, CRO, government, and research institutions
• Identify new business opportunities and drive revenue growth
• Build long-term relationships with researchers, laboratory leaders, procurement contacts, and other key decision-makers and influencers
• Conduct regular customer meetings, both virtually and in person, to understand research needs and identify opportunities for abm products and services
• Develop territory and account plans, prioritize high-potential customers, and maintain a healthy sales pipeline
• Identify customer needs and work with internal technical and product teams to recommend appropriate solutions
• Meet or exceed assigned revenue targets, sales KPIs, and territory growth objectives
• Maintain accurate and timely customer, opportunity, pipeline, forecast, and activity information in the CRM system
• Collaborate closely with Technical Support, Marketing, Customer Service, Operations, and other internal teams to provide a strong customer experience
• Represent abm at regional conferences, trade shows, scientific meetings, and other customer-facing events
• Monitor market trends, customer needs, and competitor activity and provide feedback to support commercial strategy
• Travel regularly within the assigned territory for customer meetings, conferences, and events, with occasional travel to other abm locations as required

Skills

• Bachelor's degree in Life Sciences, Biotechnology, or a related discipline; an advanced degree is an asset
• Minimum 2 years of experience in business development, account management, or technical sales within the life sciences or biotechnology sector
• Strong understanding of the U.S. life science research, biotechnology, and pharmaceutical markets
• Demonstrated ability to develop customer relationships, identify sales opportunities, and grow revenue
• Strong interpersonal, presentation, negotiation, and communication skills
• Self-motivated and organized, with the ability to independently manage a geographic territory and competing priorities
• Comfortable working in a dynamic, growth-oriented environment
• Proficiency with CRM systems and Microsoft Office
• Willing and able to travel regularly throughout the assigned territory
• This is a remote position, with California preferred
• Experience selling cell lines, primary cells, cell-based products, research reagents, or related life science products is strongly preferred
• Experience managing customers within the Western U.S. and/or an established customer network in the region is an asset

Qualifications

Must Haves

• Bachelor's degree in Life Sciences, Biotechnology, or a related discipline; an advanced degree is an asset
• Minimum 2 years of experience in business development, account management, or technical sales within the life sciences or biotechnology sector
• Strong understanding of the U.S. life science research, biotechnology, and pharmaceutical markets
• Demonstrated ability to develop customer relationships, identify sales opportunities, and grow revenue
• Strong interpersonal, presentation, negotiation, and communication skills
• Self-motivated and organized, with the ability to independently manage a geographic territory and competing priorities
• Comfortable working in a dynamic, growth-oriented environment
• Proficiency with CRM systems and Microsoft Office
• Willing and able to travel regularly throughout the assigned territory
• This is a remote position, with California preferred

Nice to Haves

• Experience selling cell lines, primary cells, cell-based products, research reagents, or related life science products is strongly preferred
• Experience managing customers within the Western U.S. and/or an established customer network in the region is an asset

Benefits

• Eligible for a performance-based sales incentive plan
• Paid time off and company holidays
• This is a remote position, with California preferred