Accounts Receivable Administrator

Summary

Hajoca Corporation is a wholesale distributor of plumbing, heating and cooling, and industrial supplies. The company is seeking an Accounts Receivable Administrator to support payment application, cash account reconciliation, customer inquiries, and payment issue resolution. The role also involves monitoring payment trends, communicating deductions, and completing compliance and administrative duties.

Responsibilities

• Gather information from banks, customers, Profit Center teammates, the financial system, and the point-of-sale system to assist with applying payments, reconciling the cash accounts, and responding to requests from customers, Profit Centers, and Credit offices
• Apply customer payments accurately and in a timely manner
• Investigate and resolve customer payment issues
• Respond to accounts receivable and billing policy and procedure inquiries from customers, Profit Centers, and Credit offices in a timely manner
• Demonstrate an understanding of Profit Center and company processes and policies
• Communicate payment deductions per instructions and perform follow-up as needed
• Identify customer payment trends and escalate them to the appropriate process owner
• Attend and contribute to team meetings
• Successfully complete required safety and compliance training programs as assigned
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required

Skills

• 1 or more years of experience in Accounts Receivable or another administrative support function
• Have foundational knowledge of basic accounts receivable cash application and production functions
• Possess a high level of accuracy and attention to detail
• Demonstrate outstanding customer service and interpersonal communication skills
• Have strong written and verbal communication skills
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers
• Possess knowledge of basic accounting principles
• Be able to handle sensitive information with confidentiality
• Be able to research, analyze data, and solve problems
• Possess excellent organizational skills and the ability to prioritize work projects and multi-task
• Read, write, speak, and understand English
• Be able to use Microsoft Office software to communicate via email, to review reports and documents
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
• Associate's or bachelor's degree or equivalent experience preferred

Qualifications

Must Haves

• 1 or more years of experience in Accounts Receivable or another administrative support function
• Have foundational knowledge of basic accounts receivable cash application and production functions
• Possess a high level of accuracy and attention to detail
• Demonstrate outstanding customer service and interpersonal communication skills
• Have strong written and verbal communication skills
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers
• Possess knowledge of basic accounting principles
• Be able to handle sensitive information with confidentiality
• Be able to research, analyze data, and solve problems
• Possess excellent organizational skills and the ability to prioritize work projects and multi-task
• Read, write, speak, and understand English
• Be able to use Microsoft Office software to communicate via email, to review reports and documents
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals

Nice to Haves

• Associate's or bachelor's degree or equivalent experience preferred

Benefits

• Fully remote position, with the option for a hybrid work arrangement at our Lafayette Hill, PA office for local candidates
• Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis
• Medical, dental, vision, and prescription coverage for team members working 30 or more hours per week
• Accident, Hospital Indemnity, and critical care coverage for team members working 30 or more hours per week
• Life insurance and Long Term Disability for team members working 30 or more hours per week
• Pre-tax accounts for healthcare, dependent care, and commuter benefits for team members working 30 or more hours per week
• Paid vacation, holidays, and sick time for team members working 30 or more hours per week
• Sick time for part-time team members as required by state law
• Paid pregnancy and parental leave for team members working 30 or more hours per week
• Paid day of community service for team members working 30 or more hours per week
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits