401(k) Compliance Associate

Summary

Betterment is a technology-driven financial services company offering investing, savings, retirement, and financial wellness solutions. The 401(k) Compliance Associate will support annual compliance testing, plan administration, audit requests, error correction, plan documentation, and process improvement for 401(k) clients.

Responsibilities

• Play an integral role in the annual compliance testing season for 401(k) clients by preparing compliance testing packages and employer contribution calculations
• Reconcile plan activity and prepare Form 5500s for large and/or conversion clients
• Assist 401(k) plan auditors by providing requested plan information and data samples
• Assist with advanced compliance processes such as plan amendments, plan terminations, conversions and deconversions
• Analyze facts and circumstances of operational errors that result in the calculation of missed deferral opportunities, lost earnings and other corrective actions
• Draft 401(k) plan documents for conversion plans and set them up in our proprietary recordkeeping system
• Collaborating with the Client Experience teams to provide a unified client experience
• Ensuring adherence to current procedures and controls, and make recommendations to improve efficiency and scalability
• Using creative problem solving skills to tackle operational challenges, investigate why they happened, and collaborate with the engineering, product, and design teams to develop solutions

Skills

• Some experience in 401(k) retirement industry
• Interest in working towards QKA certification and other ASPPA certifications
• A detail-oriented mindset with excellent organizational skills
• Comfort handling multiple priorities at once and problem solving on the fly in a creative and holistic manner
• A proactive approach in reimagining existing processes to make them better
• Effective communication skills and experience working cross functionally with client facing teams or stakeholders
• Ability to maintain the highest level of confidentiality
• Familiarity with FTWilliam or similar compliance testing software
• Demonstrated proficiency in both Google Suite and Microsoft Office

Qualifications

Must Haves

• Some experience in 401(k) retirement industry
• Interest in working towards QKA certification and other ASPPA certifications
• A detail-oriented mindset with excellent organizational skills
• Comfort handling multiple priorities at once and problem solving on the fly in a creative and holistic manner
• A proactive approach in reimagining existing processes to make them better
• Effective communication skills and experience working cross functionally with client facing teams or stakeholders
• Ability to maintain the highest level of confidentiality
• Familiarity with FTWilliam or similar compliance testing software
• Demonstrated proficiency in both Google Suite and Microsoft Office

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short- and long-term disability
• Infertility support
• WPATH-aligned transgender health benefits
• Employee Assistance Program (EAP)
• Transit benefits
• FSA and HSA options
• Equity for all employees, including new hire and refresher grants
• Flexible paid time off
• Paid parental leave
• A fully paid four-week sabbatical in your sixth year
• Company-paid professional coaching for all employees
• Day-one 401(k) match
• Matching on qualified student loan payments
• Remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA