Account Manager / Delivery Manager (Recruitment Consultancy)

Summary

BizAarambh Catalyst Pvt. Ltd. is seeking an experienced and client-focused Account Manager / Delivery Manager to join their growing Recruitment & Manpower Consultancy team. The role involves managing client accounts, ensuring timely recruitment delivery, and maintaining strong client relationships while coordinating with the recruitment team to achieve hiring goals.

Responsibilities

• Manage end-to-end recruitment delivery for assigned client accounts
• Build and maintain long-term relationships with clients by providing exceptional service
• Understand client hiring requirements and translate them into effective recruitment strategies
• Coordinate with recruiters to ensure timely submission of quality candidates
• Monitor hiring progress, turnaround time (TAT), and service level agreements (SLAs)
• Conduct regular client follow-ups and provide recruitment status updates
• Resolve client queries and escalations in a timely and professional manner
• Track recruitment metrics and prepare delivery reports
• Ensure smooth coordination with client
• Identify opportunities to strengthen existing client relationships and support account growth
• Maintain high standards of quality, responsiveness, and customer satisfaction

Skills

• Bachelor's degree in any discipline
• 2–4 years of experience in a Recruitment Consultancy, Staffing Firm, or Manpower Consultancy
• Proven experience in client management and recruitment delivery
• Strong understanding of the end-to-end recruitment lifecycle
• Ability to manage multiple client accounts and hiring requirements simultaneously
• Excellent verbal and written communication skills
• Self-motivated and capable of working independently in a remote work environment
• MBA/PGDM in HR or Marketing

Qualifications

Must Haves

• Bachelor's degree in any discipline
• 2–4 years of experience in a Recruitment Consultancy, Staffing Firm, or Manpower Consultancy
• Proven experience in client management and recruitment delivery
• Strong understanding of the end-to-end recruitment lifecycle
• Ability to manage multiple client accounts and hiring requirements simultaneously
• Excellent verbal and written communication skills
• Self-motivated and capable of working independently in a remote work environment

Nice to Haves

• MBA/PGDM in HR or Marketing

Benefits

• 100% Remote Work Opportunity
• Exposure to clients across diverse industries
• Performance-driven and collaborative work culture
• Continuous learning and career growth opportunities
• Opportunity to work in a fast-growing recruitment consultancy