Business Development Representative

Summary

Boston Retail Solutions is focused on growing new revenue and expanding their customer base. The Business Development Representative will engage with inbound customer leads and conduct outbound communications to generate new business opportunities, while supporting marketing initiatives as needed.

Responsibilities

• Achieves new product revenue goals
• Earns new business through all new customer channels, not existing ones
• Research and identify new targets focusing on growing customer revenue in commercial business vertical markets such as airports, clean rooms, hospitality space, medical buildings, laboratories, agricultural facilities and other related facilities
• Develop a strong understanding of Boston Commercial Solutions newly identified product and service offerings
• Generate new business opportunities by conducting outbound prospecting activities and securing meetings with decision-makers at target accounts
• Work with internal subject matter experts to generate timely, professional project quotes for new and existing customers
• Support the business by serving as the subject matter expert and liaison between our different divisions as directed for customer needs and requests
• Be or become and expert in light construction processes and bidding tools
• Conduct quote follow-up for assigned customers and projects
• Follow Boston Commercial Solutions CRM processes and procedures
• Work with and provide feedback to sales and marketing support personnel to generate proper communication templates, messaging and other streamlined customer communication efforts
• Monitor applicable industry trends and share information and updates as needed with the sales team

Skills

• Bachelor's Degree in Communications, Marketing or Public Relations or related field and/or equivalent experience is required
• Proven experience in annual new revenue targets in excess of $1M
• Direct experience in B2B selling by telephone, email, Linkedin, and other commonly used tools
• HubSpot and or relevant direct experience with CRM as a prospecting tool
• Strong customer relationship management skills, including the creation of customer messaging and excellent verbal skills
• Team player who works in collaboration with the company as well as customers exercising strong communication and follow up skills
• Strong organizational and time management skills with demonstrated success as a self-starter working independently
• Ability to learn and articulate technical product information
• Demonstrates a goal-oriented and metrics driven mindset
• Comfortable and resilient in the face of rejection; balancing patience and persistence
• Competent in GoogleWorkspace
• Experience in construction processes, facilities management, or architectural design is a plus

Qualifications

Must Haves

• Bachelor's Degree in Communications, Marketing or Public Relations or related field and/or equivalent experience is required
• Proven experience in annual new revenue targets in excess of $1M
• Direct experience in B2B selling by telephone, email, Linkedin, and other commonly used tools
• HubSpot and or relevant direct experience with CRM as a prospecting tool
• Strong customer relationship management skills, including the creation of customer messaging and excellent verbal skills
• Team player who works in collaboration with the company as well as customers exercising strong communication and follow up skills
• Strong organizational and time management skills with demonstrated success as a self-starter working independently
• Ability to learn and articulate technical product information
• Demonstrates a goal-oriented and metrics driven mindset
• Comfortable and resilient in the face of rejection; balancing patience and persistence
• Competent in GoogleWorkspace

Nice to Haves

• Experience in construction processes, facilities management, or architectural design is a plus