Human Capital Analyst

Summary

Total Solutions Inc. (TSI) is seeking a Human Capital Analyst to support NASA’s Office of the Chief Human Capital Officer. The role provides enterprise-wide analytical, consulting, project management, and program support for federal human capital initiatives, particularly within Talent Services, Talent Development, and related operational functions.

Responsibilities

• Collect, validate, and analyze qualitative and quantitative data in accordance with plans, to identify trends, challenges, potential risks and opportunities; and recommend actionable solutions and program modifications
• Create briefings on findings, conduct analyses, write reports and prepare presentations, agenda, general activities to support management and organization of programs
• Creation and management of project and implementation plans and milestones associated with programs; such as process design and stakeholder engagement; training program calls, and selection processes
• Facilitate and support client meetings; including documentation of data calls, decisions, action items, communications plans, follow-up task and program materials across the lifecycle of the program
• Carry out a training evaluation strategy that includes program KPIs and ROI to assess impact and effectiveness as well as to inform future training decision making
• Creation of surveys and feedback mechanisms to assess program effectiveness and success rate
• Attend, participate in, and facilitate stakeholder meetings, as appropriate. Document and follow up on important actions items and decisions from meetings
• Work in collaboration and partnership with program managers to support the design, implementation, and evolution of all HC programs and operational functions
• Executes general project management support, including Planning & Scheduling, Risk management, Ongoing monitoring & reporting on progress, Documentation and Knowledge Management Support, Communication & Change Management
• May include occasional travel
• Collect data in accordance with plans, as well as verify and analyze data to identify observations, trends, and potential impacts and provide input to support Government evaluation and decision-making, as applicable
• Prepare analysis showing the pros and cons of various courses of action and identify potential implications and impacts of research findings to support Government consideration of research findings to contribute to general knowledge and support decisions
• Create reports of findings, conduct analyses, write reports, and prepare presentations
• Conduct needs assessments, plan, and provide project coordination and support to Government-led project management activities
• Establish criteria for evaluating and tracking metrics and support special projects or initiatives as requested
• Research alternatives and provide supporting analysis on issues pertaining to program areas to assess the effectiveness of programs and policies
• Maintain knowledge of applicable software policies, and computer-based business information systems including web, database systems, reporting and management of information
• Agency Honor Awards Paneling and Process Redesign – Ongoing
• Peer recognition and awards (Walita is the POC) – New
• GBU (potentially descoping weekly report) - Ongoing
• Weekly Comms Meeting – No longer attending, but can support with tracker
• Core Value Awards - Ongoing
• Division Meetings (all hands, F2F agenda and logistics) - Ongoing
• Speak Easy Tool - Ongoing
• Division Tracker- Ongoing
• Integration/Facilitation between L&D and OE
• Final product is a dashboard
• Project Timeline/Milestone Adjustments – Jo to discuss with Veronica
• SILP Project Management – 4 new sessions in work - Ongoing
• ASCEND Support Beyond Lori's Logistics Support – Standby
• NEW Required Supervisory Training – Jo to share meeting requests and notes
• Supervisory Assessments Project (Jo) – On Hold
• Federally Mandated and NASA Required Training Support - Standby
• Whistleblower Training Project with Colleen W. (NSC/NSSC) – Ongoing
• Training ROI and Evaluation Surveys Project – Ongoing and Nicole to schedule meeting to review proposals

Skills

• Minimum Graduate degree in related field of study, or bachelor's degree with 2 years of experience in appropriate area of specialization, or 5 years of directly related experience with no degree
• Prior experience in federal Human Capital learning and development required
• Strong advisory and consultive services as well as implementation of program/project management
• Strong statistical and data analysis required
• Strong ability to independently manage multiple concurrent work activities while remaining responsive to numerous stakeholders and delivering high quality work products
• Detailed knowledge of federal HR/HC policies, practices, concepts, and procedures
• Detailed knowledge and experience implementing project management practices
• Proficient analytical skills, the ability to leverage Microsoft Office applications (including Excel,  SharePoint, Project, O365 and Teams)
• Ability to proactively lead and manage assigned workstreams
• Ability to interact professionally with clients
• Exceptional written and oral communication skills
• Detailed/working knowledge in business operations such as, but not limited to, business process design, documentation and mapping, organization design, and change management
• Personnel provided under this effort shall possess comparable qualifications, experience, and skillsets as current contractor staff supporting this task order, including expertise in business operations, data analysis, reporting tools (e.g., Power BI, Excel), and workforce systems (e.g., ServiceNow, SharePoint)
• Detailed knowledge of federal human capital policies, practices, concepts, and procedures enabling analytical, technical, and program support services to support HC transformation in areas including, but not limited to, incentives and awards, learning and development, performance management, talent acquisition, etc
• Minimum 1 year of consulting experience preferred
• Psychometric knowledge preferred

Qualifications

Must Haves

• Minimum Graduate degree in related field of study, or bachelor's degree with 2 years of experience in appropriate area of specialization, or 5 years of directly related experience with no degree
• Prior experience in federal Human Capital learning and development required
• Strong advisory and consultive services as well as implementation of program/project management
• Strong statistical and data analysis required
• Strong ability to independently manage multiple concurrent work activities while remaining responsive to numerous stakeholders and delivering high quality work products
• Detailed knowledge of federal HR/HC policies, practices, concepts, and procedures
• Detailed knowledge and experience implementing project management practices
• Proficient analytical skills, the ability to leverage Microsoft Office applications (including Excel,  SharePoint, Project, O365 and Teams)
• Ability to proactively lead and manage assigned workstreams
• Ability to interact professionally with clients
• Exceptional written and oral communication skills
• Detailed/working knowledge in business operations such as, but not limited to, business process design, documentation and mapping, organization design, and change management
• Personnel provided under this effort shall possess comparable qualifications, experience, and skillsets as current contractor staff supporting this task order, including expertise in business operations, data analysis, reporting tools (e.g., Power BI, Excel), and workforce systems (e.g., ServiceNow, SharePoint)
• Detailed knowledge of federal human capital policies, practices, concepts, and procedures enabling analytical, technical, and program support services to support HC transformation in areas including, but not limited to, incentives and awards, learning and development, performance management, talent acquisition, etc

Nice to Haves

• Minimum 1 year of consulting experience preferred
• Psychometric knowledge preferred

Benefits

• The position is badged to NASA HQ in Washington, DC but will be performed remotely.
• Paid holidays
• Paid time off including sick and vacation leave
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Short-term disability
• Long-term disability
• Company-paid life insurance
• 401(k) with a company match
• Discretionary profit sharing
• Tuition reimbursement