Summary
Brivo is a global leader in cloud-based access control and video surveillance, building AI-driven security solutions. The Sales Engineer will support field sales by advising dealers, conducting product demonstrations and technical training, responding to proposals and technical requests, and providing remote and on-site support for escalated issues.
Responsibilities
- Assist in driving sales growth among independent and national resellers in the assigned territory
- Serve as a primary sales and technical advisor for Brivo products and 3rd party API partner integrations
- Conduct system demonstrations and presentations for resellers and end-users via virtual platforms and in-person field engagements
- Respond to design and technical requests from resellers and Regional Sales Managers (RSMs), including building Bills of Materials (BOM) for new projects
- Collaborate on initiatives to enhance overall reseller performance
- Represent the company and products at customer engagements and field events
- Develop and maintain technical documentation
- Communicate customer needs to product management teams
- Coordinate customer projects, support Brivo University training programs, and deliver Certification Training on Brivo products
- Provide remote and on-site support for escalated technical issues
Skills
- Experience in physical security or access control, with 3+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems
- Bachelor's degree or equivalent experience
- Proficiency with LucidChart, Google Workspace, and Asana
- Previous experience crafting responses to functional and technical requirements for RFIs and RFPs
- Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person
- Experience in creating a bill of materials (BOM)
- Proficient in delivering pre-sales and technical training content
- Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely
- Confident, energetic, and enthusiastic approach
- Capable of lifting 50 lbs
- Possession of a valid Passport and willingness to travel 50%-75%, including outside the assigned territory; proximity to a major airport is required
Qualifications
Must Haves
- Experience in physical security or access control, with 3+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems
- Bachelor's degree or equivalent experience
- Proficiency with LucidChart, Google Workspace, and Asana
- Previous experience crafting responses to functional and technical requirements for RFIs and RFPs
- Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person
- Experience in creating a bill of materials (BOM)
- Proficient in delivering pre-sales and technical training content
- Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely
- Confident, energetic, and enthusiastic approach
- Capable of lifting 50 lbs
- Possession of a valid Passport and willingness to travel 50%-75%, including outside the assigned territory; proximity to a major airport is required
Benefits
- Fully remote work arrangement
- Manage your own home test lab to vet new Brivo products
- Communal meals
- Recurring social events
- Fully stocked workspaces
- Competitive medical, vision, and dental plans, including company-offset premiums
- 401(k) with company match
- Discretionary Time Off (DTO) policy