Summary
CareDx, Inc. is a precision medicine diagnostics company serving transplant, specialty oncology, and cell therapy. The Billing Accounting Specialist applies payments, denials, and correspondence to patient accounts, reconciles remittances to bank receipts, prepares refunds and mail, and supports revenue cycle management operations.
Responsibilities
- Payment, denial and correspondence posting
- Reconcile electronic or paper remittances and explanations of benefits (EOBs) to bank receipts and apply them to patient accounts in the revenue cycle management system
- Ensure accurate denial reasons are posted to patient accounts from paper correspondence
- Assist the supervisor and RCM teammates professionally when requested
- Mail and Other Duties
- Sort and distribute incoming mail
- Prepare outgoing mail (claim packages, patient statements, patient letters)
- Prepare refund checks and obtain approvals as needed for refunds to patients and payers
- Assist with medical record projects as needed
- Monitor and maintain inventory in the on-site print room
Skills
- High school diploma or equivalent
- 6-12 months' experience in data entry or medical billing
- Typing speed of at least 50 words per minute
- Understanding of patient protections under HIPAA and proper handling of protected health information (PHI)
- Working knowledge of health insurance and terminology
- Excellent communication and people skills
- Meticulous with strong analytical and problem-solving abilities in a high-volume production environment
- Strong preference will be given to candidates with experience posting payments in the Telcor system
Qualifications
Must Haves
- High school diploma or equivalent
- 6-12 months' experience in data entry or medical billing
- Typing speed of at least 50 words per minute
- Understanding of patient protections under HIPAA and proper handling of protected health information (PHI)
- Working knowledge of health insurance and terminology
- Excellent communication and people skills
- Meticulous with strong analytical and problem-solving abilities in a high-volume production environment
Nice to Haves
- strong preference will be given to candidates with experience posting payments in the Telcor system
Benefits
- This role may be eligible for additional discretionary bonuses/incentives and restricted stock units.
- Remote candidates will work and collaborate from home.