Sales Development Representative

Summary

Career Certified is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. The Sales Development Representative will drive outbound prospecting, qualify B2B opportunities, schedule sales meetings, and build pipeline for AD Banker while maintaining accurate Salesforce data and meeting activity and pipeline goals.

Responsibilities

• Execute high-volume outbound prospecting through phone, email, LinkedIn, and other approved channels to targeted B2B accounts
• Engage prospective customers across insurance agencies, broker-dealers, financial institutions, corporate compliance teams, and training organizations
• Qualify prospects using BANTC, including Budget, Authority, Need, Timeline, and Competition, or a comparable sales qualification framework
• Identify genuinely qualified opportunities and route prospects to the appropriate member of the B2B sales team
• Schedule discovery calls and qualified sales meetings with prospective customers
• Build, maintain, and manage accurate prospect lists, account information, and sales activity within Salesforce
• Execute structured outreach cadences, including calls, emails, follow-ups, and other prospecting activities
• Maintain consistent outbound activity without requiring daily direction or oversight
• Gather and communicate feedback regarding prospect needs, objections, messaging effectiveness, and market trends
• Partner with sales leadership and the B2B sales team to continuously improve prospecting strategies and qualification processes
• Meet or exceed established weekly and monthly activity, meeting, conversion, and pipeline goals
• Maintain strong CRM hygiene and accurate reporting of sales development activities and outcomes

Skills

• High school diploma or equivalent required; bachelor's degree in Business, Sales, Marketing, or related field preferred, or equivalent combination of education and experience
• 2+ years of SDR or outbound sales experience with a proven track record of meeting activity, meeting, and pipeline goals
• Strong outbound prospecting and lead qualification skills
• Excellent verbal and written communication skills
• Comfortable conducting high-volume phone outreach, including 50+ outbound calls per day
• Ability to build rapport quickly with prospects and professional decision-makers
• Strong understanding of B2B sales processes and qualification methodologies
• Metrics-driven with strong self-accountability for activity levels, conversion rates, and results
• Resilient and persistent with the ability to navigate rejection and maintain consistent performance
• Self-motivated and comfortable working independently in a remote environment
• Strong organizational and time-management skills with the ability to manage multiple prospects and outreach activities simultaneously
• Ability to follow structured sales processes while adapting messaging based on prospect needs and feedback
• Strong attention to detail and commitment to maintaining accurate CRM data
• Salesforce proficiency, including activity logging, prospect management, sequencing, and basic pipeline reporting
• Microsoft Office Suite
• Experience using phone, email, and digital prospecting tools
• Familiarity with LinkedIn for B2B prospecting
• Experience working within sales outreach cadences and CRM-based workflows
• Experience within insurance, securities, financial services, professional education, or another regulated industry
• Familiarity with insurance or securities licensing and continuing education
• Experience selling or prospecting for B2B education, training, compliance, or professional development solutions
• Familiarity with BANTC, BANT, or comparable sales qualification frameworks

Qualifications

Must Haves

• High school diploma or equivalent required; bachelor's degree in Business, Sales, Marketing, or related field preferred, or equivalent combination of education and experience
• 2+ years of SDR or outbound sales experience with a proven track record of meeting activity, meeting, and pipeline goals
• Strong outbound prospecting and lead qualification skills
• Excellent verbal and written communication skills
• Comfortable conducting high-volume phone outreach, including 50+ outbound calls per day
• Ability to build rapport quickly with prospects and professional decision-makers
• Strong understanding of B2B sales processes and qualification methodologies
• Metrics-driven with strong self-accountability for activity levels, conversion rates, and results
• Resilient and persistent with the ability to navigate rejection and maintain consistent performance
• Self-motivated and comfortable working independently in a remote environment
• Strong organizational and time-management skills with the ability to manage multiple prospects and outreach activities simultaneously
• Ability to follow structured sales processes while adapting messaging based on prospect needs and feedback
• Strong attention to detail and commitment to maintaining accurate CRM data
• Salesforce proficiency, including activity logging, prospect management, sequencing, and basic pipeline reporting
• Microsoft Office Suite
• Experience using phone, email, and digital prospecting tools
• Familiarity with LinkedIn for B2B prospecting
• Experience working within sales outreach cadences and CRM-based workflows

Nice to Haves

• Experience within insurance, securities, financial services, professional education, or another regulated industry
• Familiarity with insurance or securities licensing and continuing education
• Experience selling or prospecting for B2B education, training, compliance, or professional development solutions
• Familiarity with BANTC, BANT, or comparable sales qualification frameworks

Benefits

• Remote work in the US or Canada
• Medical
• Dental
• Vision
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• 401(k) Plan
• Other ancillary benefits