Carestream Dental
Posted 46 days agoVerified live 13h ago
Sensei Cloud Apps Onboarding Coordinator
Brief overview
Remote
4 H-1B approvalsDept. of Labor
1 green cardsCertified filings
Sensei Cloud AppsSoftware ConfigurationData MigrationData MappingTechnical TroubleshootingCustomer OnboardingSalesforceSAPExpectation Management
About the company
Carestream Dentalcarestreamdental.com/us/en
Carestream Dental provides imaging, CAD/CAM, software and practice management solutions for dental and oral health professionals.
Visa sponsorship history
3 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.4H-1B approved
100%approval rate
1PERM certified
$120,661median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20242
20252
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20231
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20241
Top sponsored roles
IT Manager
Sponsored employees from
India
Job description
Summary
Carestream Dental is seeking a full-time, remote Sensei Cloud Apps Onboarding Coordinator to manage the end-to-end onboarding journey for Sensei Cloud Apps customers. The role handles software configuration, data migration, customer training, technical issue escalation, cross-functional coordination, and go-live readiness.
Responsibilities
- Manage all Sensei Cloud Apps onboarding activities, including direct software configuration, data migration from legacy systems, and new user setup
- Own the customer experience from post-sale through go-live by setting clear onboarding milestones, managing expectations, communicating technical requirements, and keeping customers aligned on timeline, readiness, and next steps
- Facilitate the transition from legacy software to Sensei Cloud Apps, ensuring customers understand onboarding steps, dependencies, and adoption expectations
- Oversee data migration and integration activities, including data mapping, conversion review, validation, and accuracy checks
- Work closely with product, engineering, and development teams to communicate customer needs, document customization requirements, and report bugs or feature gaps identified during onboarding
- Provide personalized training and create customer-facing documentation that supports adoption of Sensei Cloud Apps best practices
- Act as the escalation point for complex technical onboarding issues, coordinating with product, engineering, and development teams to identify root causes, document workarounds, and remove roadblocks before they affect go-live readiness
- Develop and refine standardized onboarding workflows to improve efficiency, reduce time-to-value, and create a scalable onboarding process for future growth
- Maintain accurate onboarding status, customer records, documentation, and related system updates in Salesforce, SAP, and other required business systems
- Partner with Sales and internal stakeholders to move customers forward in a timely fashion while managing expectations and supporting corporate goals
- Other duties as required
Benefits
- Remote position
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