Cencora
Posted 17 days agoVerified live 1d ago
Customer Onboarding Specialist - Veterinary
Brief overview
Remote
UndergradOr in progress
1+ yrsMinimum
14 H-1B approvalsDept. of Labor
2 green cardsCertified filings
Customer OnboardingCustomer OperationsOrder ManagementImplementation Coordination
About the company
Cencoracencora.com
Cencora is a global healthcare company that advances the development and delivery of pharmaceuticals and healthcare products.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.14H-1B approved
100%approval rate
2new H-1B hires
2PERM certified
$126,659median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20236
20242
20255
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20242
20251
20261
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20252
Top sponsored roles
Infrastructure Engineer IIIPrincipal Architect IIData AnalystData Governance Analyst
Job description
Summary
Cencora is a pharmaceutical distribution company supporting healthier futures for people and animals. The Customer Onboarding Specialist - Veterinary coordinates customer onboarding activities, verifies data and documentation, manages account and configuration details, communicates milestones, and maintains audit-ready records.
Responsibilities
- Coordinates kickoff scheduling, environment readiness, and required access using approved playbooks and service catalogs
- Collects and verifies customer data, contracts, and technical prerequisites against onboarding checklists and policy thresholds
- Enters account, entitlement, and configuration details in designated systems per work instructions and role-based permissions
- Confirms completion of required documentation, approvals, and controls; escalates exceptions with clear notes and evidence
- Corresponds with customers using approved scripts to explain next steps, capture confirmations, and schedule milestones
- Records onboarding progress, tickets, and artifacts to maintain traceable, audit‑ready work products and handoffs
- Reports risks, blockers, and customer feedback promptly and proposes minor improvements to templates or steps for review
Skills
- 1-2 years of experience in customer onboarding, customer operations, order management, implementation coordination, or a related field required
- Bachelor's degree in business, operations, information systems, or a related field, or equivalent experience preferred
Qualifications
Must Haves
- 1-2 years of experience in customer onboarding, customer operations, order management, implementation coordination, or a related field required
Nice to Haves
- Bachelor's degree in business, operations, information systems, or a related field, or equivalent experience preferred
Benefits
- Remote work in Idaho
- Medical, dental, and vision care
- A comprehensive suite of benefits focused on physical, emotional, financial, and social wellness
- Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, and behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Opportunities to participate in mentorship programs
- Employee resource groups
- Volunteer activities
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