Account Executive, Core (Remote-Western US or Western CA)

Summary

Cengage is an education technology company that provides digital products and services supporting learners and educational institutions. The Core Account Executive will own and execute strategic account plans, advise customers on tailored solutions, identify growth opportunities, and collaborate with internal teams to drive revenue growth and long-term customer success.

Responsibilities

• Develop and manage comprehensive account strategies aligned to customer goals, institutional priorities, and company revenue objectives
• Evaluate customer data, usage trends, and market conditions to identify growth opportunities and risks
• Recommend account-specific engagement approaches, solution mixes, and pricing considerations within established guidelines
• Act as a strategic consultant to customers, translating business challenges into tailored solution recommendations
• Guide customers through solution evaluation and adoption planning, emphasizing long-term value and outcomes
• Build executive-level relationships and support complex decision-making processes
• Collaborate with Marketing, Product, Finance, and Sales Leadership to shape go-to-market strategies and customer solutions
• Provide insights that influence process improvements, sales enablement, and operational effectiveness
• Participate in planning initiatives and pilot programs to support business innovation
• Oversee account planning, opportunity prioritization, and deal governance activities
• Ensure alignment with internal policies, compliance requirements, and revenue standards
• Monitor outcomes and recommend corrective actions or strategic shifts when needed

Skills

• Bachelor's degree in business, marketing, or a related field, or equivalent experience
• Experience in strategic account management, consultative sales, or business operations roles
• Demonstrated ability to work independently and exercise judgment on complex business matters
• Strong analytical, communication, and collaboration skills
• Proficiency with CRM and sales analytics tools

Qualifications

Must Haves

• Bachelor's degree in business, marketing, or a related field, or equivalent experience
• Experience in strategic account management, consultative sales, or business operations roles
• Demonstrated ability to work independently and exercise judgment on complex business matters
• Strong analytical, communication, and collaboration skills
• Proficiency with CRM and sales analytics tools

Benefits

• Eligible to participate in the company’s variable Sales incentive compensation program.
• Target Variable Compensation: 30,000.00 CAD Annual: Individual Target. Actual incentive earnings are not guaranteed and may be more or less than the target amount based on achievement of performance goals and the terms of the applicable incentive compensation plan.