Clinical Accounts Manager, Upper Plains (Wisconsin, Minnesota, North & South Dakota)

Summary

Centinel Spine is a medical device company focused on cervical and lumbar spinal disease and total disc replacement technology. The Clinical Accounts Manager will support surgeon partners and distributors, provide clinical training, coordinate cross-functional strategies, and help achieve growth and clinical outcome goals across the Upper Plains region.

Responsibilities

• Align with Regional Managers on strategic arthroplasty targets within their territory for clinical meetings
• Provide clinical support to new arthroplasty users (surgeons and distributors) to ensure the best possible outcome
• Identify and manage ongoing training needs for key customers, Operating Room support staff and sales teams
• Work in coordination with the product marketing team to execute strategies for Centinel products based on marketing programs and externally facing commercial initiatives
• Partner with marketing and sales training team to develop training curriculum to advance, competitive technology knowledge, and company awareness
• Educate and train clinicians, sales team and distributors to assure applicable regulatory compliance and understand the specifications and purposes of prodisc products
• Collaborate with field-based Market Development Managers, Regional Sales Managers and Marketing to execute engagement plans to facilitate the surgeon relationships and utilization of Centinel technology
• Partner with Operations and Marketing to ensure proper communication is provided to all corporate disciplines and departments
• Work closely with management, surgeon advisors and marketing personnel with the objective of executing corporate objectives, identifying strategic opportunities and advancing Centinel Spine’s corporate philosophy
• Performs other duties as assigned

Skills

• Bachelor's Degree or Equivalent in related or practical area of practice
• 3-5 years of Operating Room experience in sales or clinical role, preferably spine
• Knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment
• Demonstrated relationship building skills with the ability to liaise between healthcare professionals, Sales, Marketing, Medical Education, Reimbursement, Clinical Operations and Product Development
• Ability to accurately and effectively manage processes to ensure timely implementations and outcomes
• Demonstrated relationship building and management skills with attention to detail
• Effectively communicates and escalates challenges appropriately
• Excellent written and oral communication skills
• Proficient in Microsoft Excel, Word and Outlook
• Ability to adapt to constant changes in workflows
• Detail oriented and highly organized
• Remote field-based position in the Upper Plains region
• Up to 75% travel, with some weekends
• Ideal candidates should live in the covered region close to an airport

Qualifications

Must Haves

• Bachelor's Degree or Equivalent in related or practical area of practice
• 3-5 years of Operating Room experience in sales or clinical role, preferably spine
• Knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment
• Demonstrated relationship building skills with the ability to liaise between healthcare professionals, Sales, Marketing, Medical Education, Reimbursement, Clinical Operations and Product Development
• Ability to accurately and effectively manage processes to ensure timely implementations and outcomes
• Demonstrated relationship building and management skills with attention to detail
• Effectively communicates and escalates challenges appropriately
• Excellent written and oral communication skills
• Proficient in Microsoft Excel, Word and Outlook
• Ability to adapt to constant changes in workflows
• Detail oriented and highly organized
• Remote field-based position in the Upper Plains region
• Up to 75% travel, with some weekends

Nice to Haves

• Ideal candidates should live in the covered region close to an airport

Benefits

• Quarterly and yearend bonus incentives based on target achievement
• Medical, dental, vision, life insurance and disability coverage, effective on the first day of employment
• Several voluntary benefit programs for work/life needs, effective on the first day of employment
• Generous paid time off
• Company-paid holiday programs
• Remote field-based position in the Upper Plains region