Summary
Climb Global Solutions is a global IT channel company providing distribution, cloud, and technology solutions through its business units. The Account Executive - Premier Accounts will manage sales relationships with premier accounts, support the quote-to-order sales lifecycle, provide customer service, and collaborate with vendors and channel partners to grow business.
Responsibilities
- Responsible for specific Premier Accounts and manage a high volume of email requests
- Expectations would include effective and accurate product recommendations, quoting, order processing and customer service
- Cultivating strong relationships and act as the primary point of contact for partners to ensure partner satisfaction
- Familiarity and comfortability with a team environment, collaborate with colleagues in many areas including purchasing, vendor partner team, order entry
- Consistently articulating Climb Channel Solutions’ value proposition to partners in order to maintain and increase Climb’s footprint within each customer
- Acting as liaison between vendor partners and channel resellers to grow business and gain market share
- Comfortable working within designated SLA’s and keeping up with customer KPI requirements
- Ability to manage time effectively and prioritize tasks appropriately
- Strong communication and interpersonal skills
- Excellent customer service and selling techniques
- Familiarity with Pipeline and Forecasting methodology
- Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
- Experience with Microsoft Office applications
- Understanding of different CRM tools
Skills
- Ability to manage time effectively and prioritize tasks appropriately
- Strong communication and interpersonal skills
- Excellent customer service and selling techniques
- Familiarity with Pipeline and Forecasting methodology
- Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
- Experience with Microsoft Office applications
- Understanding of different CRM tools
- Entry Level position – no prior industry experience required
- Authorized to work in the US
- Bachelor's Degree preferred
Qualifications
Must Haves
- Ability to manage time effectively and prioritize tasks appropriately
- Strong communication and interpersonal skills
- Excellent customer service and selling techniques
- Familiarity with Pipeline and Forecasting methodology
- Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
- Experience with Microsoft Office applications
- Understanding of different CRM tools
- Entry Level position – no prior industry experience required
- Authorized to work in the US
Nice to Haves
- Bachelor's Degree preferred
Benefits
- Flexible work environment
- Benefits package
- Opportunities for continuous professional growth