Conagra Brands
Posted 10 days agoVerified live 17h ago
Customer Business Manager, Convenience Channel
Brief overview
Remote
UndergradOr in progress
$82k–$120k/yrStated range
3+ yrsMinimum
Customer Agreement NegotiationBusiness Relationship ManagementCustomer P&L ManagementTrade Spending ManagementBusiness AnalyticsSales ForecastingSales ReportingCategory ManagementShopper and Consumer InsightsCustomer-Facing SalesRelationship Management
Job description
Summary
Conagra Brands is a food company with a portfolio of iconic food brands and a focus on innovation and inclusive culture. The Customer Business Manager will manage regional convenience chains and distributors across Ohio, Michigan, and Indiana, driving sales, profitability, distribution, and customer growth through business planning, analytics, category management, and relationship development.
Responsibilities
- Negotiate slotting agreements and terms of trade activities with customers
- Create and present customer business reviews
- Secure customer approval for in-store activation programs, including instant redeemable coupons, tear pads, and signage
- Maintain merchandising grids and distribution tracking
- Address retail pricing issues and resolve routine supply and service challenges
- Secure orders for display racks and merchandising opportunities
- Communicate policy changes, discontinued items, pricing actions, recalls, and product quality concerns to customers
- Manage customer and consumer complaints
- Use product, category, customer, and consumer insights to identify opportunities and develop selling presentations
- Lead new product launches and expand distribution across assigned accounts
- Manage our full Conagra portfolio within your assigned customers
- Conduct sales analytics and provide recommendations that support customer and company objectives
- Develop annual business plans and achieve sales and profitability goals
- Align customer strategies with company objectives to build collaborative business plans
- Monitor trade activity execution, evaluate business risks and opportunities, and analyze customer-specific and syndicated reports
- Partner across a matrix organization to communicate priorities, support retail execution, and align with internal stakeholders
Skills
- Bachelor's degree required
- 3+ years of related industry experience, including 1+ years in a broker, sales analyst, or similar customer-facing sales role
- Experience negotiating customer agreements and managing business relationships
- Experience with customer P&L management and trade spending
- Strong business analytics, forecasting, and reporting capabilities
- Experience working within a matrix organization and partnering with multiple stakeholders
- Strong presentation, communication, and relationship management skills
- Experience using category, shopper, and consumer insights to drive business decisions
Qualifications
Must Haves
- Bachelor's degree required
- 3+ years of related industry experience, including 1+ years in a broker, sales analyst, or similar customer-facing sales role
- Experience negotiating customer agreements and managing business relationships
- Experience with customer P&L management and trade spending
- Strong business analytics, forecasting, and reporting capabilities
- Experience working within a matrix organization and partnering with multiple stakeholders
- Strong presentation, communication, and relationship management skills
- Experience using category, shopper, and consumer insights to drive business decisions
Benefits
- Comprehensive healthcare plans
- Wellness incentive program
- Mental wellbeing support
- Fitness reimbursement
- Bonus incentive opportunity
- Matching 401(k)
- Stock purchase plan
- Career development opportunities
- Employee resource groups
- On-demand learning
- Tuition reimbursement
- Paid-time off
- Parental leave
- Flexible work-schedules (subject to your location and role)
- Volunteer opportunities
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