Concentrix
Posted 13 days agoVerified live 1d ago
German speaking Customer Success Advisor – Cycling And E-Bike Products (Remote)
Brief overview
Remote
UndergradOr in progress
662 H-1B approvalsDept. of Labor
198 green cardsCertified filings
German
About the company
Concentrixconcentrix.com
Global technology and services company enabling brands to improve their business through technology and integrated solutions.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.662H-1B approved
98%approval rate
88new H-1B hires
198PERM certified
$180,461median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
2023186
2024243
2025199
202634
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202364
202461
202543
202645
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
202478
2025120
Top sponsored roles
Team Leader, OperationsData MinerSoftware EngineerMarketing AnalystDirector, HRIS
Sponsored employees from
ChinaIndiaMexicoAustralia
Job description
Summary
Concentrix is a company that provides customer support services, and they are seeking a Customer Success Advisor to assist cycling enthusiasts and customers in their e-bike and bicycle business. The role involves managing customer interactions and ensuring satisfaction while providing expert product support.
Responsibilities
- Manage inbound calls, emails, or live chats
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Skills
- Fluent in German
- Good Level of English
- Sports enthusiast; active cycling is a plus
- Strong focus on customer needs and understanding of how customers can behave
- Strong communication, problem-solving and active listening skills
- Strong written skills
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Sense of ownership and pride in your performance and its impact on the company's success
Qualifications
Must Haves
- Fluent in German
- Good Level of English
- Sports enthusiast; active cycling is a plus
- Strong focus on customer needs and understanding of how customers can behave
- Strong communication, problem-solving and active listening skills
- Strong written skills
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Sense of ownership and pride in your performance and its impact on the company's success
Benefits
- 100% work from home (anywhere in Greece)
- Indefinite contract
- 10% monthly performance bonus
- Daily meal voucher in Up Hellas Mastercard
- Private health insurance + Dental Care
- Opportunities for international Career through the Concentrix International Mobility program
- Employee events
- Free gym, well-being activities, and a rooftop cinema with Acropolis views
- Enjoy with your co-workers your lunch break at our new Restaurant
More jobs like this
a
