Inside Sales Representative (Automotive) Remote

Summary

Concentrix is a global customer experience and intelligent transformation company seeking a remote Automotive Inside Sales Representative. The role provides inbound and outbound customer support, closes sales, builds client relationships, promotes additional products and services, and documents customer information in databases.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences…with a smile

Skills

• Your Qualifications Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative – Automotive (Remote) role include: • 1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services) • Account Management experience preferred • Experience utilizing a CRM preferred (such as SalesForce) • A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reside in the United States and have a valid U.S. address for residence
• Physical And Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature
• Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence
• • Account Management experience preferred • Experience utilizing a CRM preferred (such as SalesForce)

Qualifications

Must Haves

• Your Qualifications Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative – Automotive (Remote) role include: • 1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services) • Account Management experience preferred • Experience utilizing a CRM preferred (such as SalesForce) • A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reside in the United States and have a valid U.S. address for residence
• Physical And Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature
• Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence

Nice to Haves

• • Account Management experience preferred • Experience utilizing a CRM preferred (such as SalesForce)

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• Paid time off and holidays
• Paid training days
• DailyPay enrollment option to access pay "early," when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support