Inside Sales Account Manager - Northwest Territory

Summary

Connection is a company that guides the connection between people and technology, helping customers manage their IT needs. They are seeking an Inside Sales Account Manager to prospect potential customers, develop relationships, and provide solutions that meet organizational pain points.

Responsibilities

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos
• Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting
• Uncover organizational pain points and areas of potential investment
• Provide Solutions
• Ask for their business
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value

Skills

• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills
• Ability to communicate effectively both orally and in writing
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
• Excellent negotiation skills
• Demonstrate attention to detail
• Successfully working independently in a fast-paced environment
• Working knowledge of the Microsoft Office Suite
• 1-2 years of practical experience with B2B sales preferred
• Prior cold-calling experience is helpful

Qualifications

Must Haves

• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills
• Ability to communicate effectively both orally and in writing
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
• Excellent negotiation skills
• Demonstrate attention to detail
• Successfully working independently in a fast-paced environment
• Working knowledge of the Microsoft Office Suite

Nice to Haves

• 1-2 years of practical experience with B2B sales preferred
• Prior cold-calling experience is helpful

Benefits

• 8 weeks of intensive, paid, inside sales training
• A sales coach dedicated to you during your first year of employment
• Ongoing training to keep up to date on the ever-changing tech world
• Technical experts available to assist in closing sales
• Guaranteed base hourly rate + UNCAPPED Commission guarantee payments (non-recoverable) for the first three years
• Reliable work schedule of Work Hours: Monday – Friday: 8:30 am -5:30 pm (Eastern) to support your work-life balance
• Generous paid vacation, medical, dental, and vision benefits
• Fitness reimbursement
• 401k plan
• Employee discount program
• Tuition reimbursement
• Mental health support
• Free therapy visits
• Mental health coaching and tools
• Meditation resources
• Wellness and Volunteer Time Off days