Summary
Crum & Forster provides specialty and standard commercial lines insurance products. The Underwriting Assistant supports underwriters by coordinating renewals and new business, preparing pricing and underwriting materials, managing account documentation, servicing accounts, and communicating with brokers, agencies, and internal departments.
Responsibilities
- Partners with Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.)
- Prepares documents and participate in pre-renewal meetings
- Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, triage, updated account information, etc.)
- Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.)
- Ensures accurate and timely servicing and billing of accounts
- Communicates with brokers/agencies, wholesalers, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions)
- Coordinate with Operations Specialist to update internal systems and complete rating
- Prepare quotes for UW by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested
- May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority."
- Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates)
- Participates in projects/assignments as requested
Skills
- High school diploma plus 3+ years of relevant experience required
- Proficient in Microsoft Office applications, Word, Excel, and Outlook
- Strong property knowledge a plus
- Independently able to assign class codes, handle bureau criticisms
- Continuous improvement mindset
- Demonstrates ability to access a situation promptly and take appropriate action
- Able to meet standards set by manager and able to set high standards for self
- Capable to work across complex organizations
- Effective communication skills, in person and virtual
- Comfortable with change
- Demonstrates ability to perform in a business professional manner with a positive attitude
- Demonstrates the ability and drive to seek development opportunities
- Ability to follow guidelines and best practices, and innovate, with an emphasis on quality and customer service
- Three or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred
- Bachelor's degree preferred but not required
Qualifications
Must Haves
- High school diploma plus 3+ years of relevant experience required
- Proficient in Microsoft Office applications, Word, Excel, and Outlook
- Strong property knowledge a plus
- Independently able to assign class codes, handle bureau criticisms
- Continuous improvement mindset
- Demonstrates ability to access a situation promptly and take appropriate action
- Able to meet standards set by manager and able to set high standards for self
- Capable to work across complex organizations
- Effective communication skills, in person and virtual
- Comfortable with change
- Demonstrates ability to perform in a business professional manner with a positive attitude
- Demonstrates the ability and drive to seek development opportunities
- Ability to follow guidelines and best practices, and innovate, with an emphasis on quality and customer service
Nice to Haves
- Three or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred
- Bachelor's degree preferred but not required
Benefits
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- Tuition reimbursement, industry-related certifications and professional training
- Matching donation program
- Volunteer opportunities
- An employee-driven corporate giving program that lets you participate and support your community