Creator Manager, UGC & Affiliate

Summary

Darkroom is a next-generation growth marketing firm that helps brands drive measurable impact across e-commerce, media, and social commerce platforms. The Creator Manager will lead client-facing creator strategy and execution, managing brand and creator relationships across TikTok Shop, Amazon affiliate, LTK, YouTube, and other commerce channels while optimizing campaign performance.

Responsibilities

• Creator Strategy & Client Leadership: Lead creator and influencer strategy across client accounts, serving as the primary client-facing point of contact - presenting strategy, performance insights, and optimization recommendations
• Campaign Execution: Own end-to-end execution of creator campaigns, including sourcing, vetting, contracting, onboarding, and performance tracking
• Platform Activation: Activate creators across TikTok Shop, affiliate programs, paid UGC, Amazon, LTK, YouTube, and other emerging channels
• Commerce & Creative Alignment: Partner with the Account team and Content Studio to align creator efforts to hero SKUs, commission strategy, and creative frameworks
• Performance Monitoring: Track campaign performance and proactively recommend optimization opportunities
• Network & Operations: Manage usage rights, timelines, deliverables, CRM systems, and Darkroom's creator network infrastructure
• Team Development: Mentor junior team members and help scale best practices within Creator Services

Skills

• 3–6 years of experience in influencer marketing, creator partnerships, UGC, or affiliate programs
• Strong client management experience and comfort leading strategy conversations
• Deep understanding of creator workflows, usage rights, and cross-platform activation
• Analytical and performance-oriented, with the ability to translate creator output into measurable impact
• Highly organized and confident managing multiple clients and creator pipelines simultaneously
• Strong communicator with a creator-first mindset and commercial awareness
• Experience with TikTok Shop and affiliate models preferred
• Exposure to Amazon affiliate, LTK, or YouTube Shopping is a plus

Qualifications

Must Haves

• 3–6 years of experience in influencer marketing, creator partnerships, UGC, or affiliate programs
• Strong client management experience and comfort leading strategy conversations
• Deep understanding of creator workflows, usage rights, and cross-platform activation
• Analytical and performance-oriented, with the ability to translate creator output into measurable impact
• Highly organized and confident managing multiple clients and creator pipelines simultaneously
• Strong communicator with a creator-first mindset and commercial awareness

Nice to Haves

• Experience with TikTok Shop and affiliate models preferred
• exposure to Amazon affiliate, LTK, or YouTube Shopping is a plus

Benefits

• Unlimited PTO + Local holidays (Relevant to your hub)
• Fully remote work for many roles
• Employees based in or near the New York or Lisbon HQs are expected to work hybrid with weekly in-office time
• Flexible parental leave to support new parents
• Interdisciplinary growth opportunities, including exposure beyond the core role, skill development, and expanded influence